The Tess Story
The Tess story started back in 2009, we wanted to create learning moments and inspire people through coaching and training. This basic desire turned in to excitement that turned in to a deep passion for delivering world class learning and development solutions. That’s where we are at today. We mainly work with businesses to develop their people’s skillsets but we do also work with disadvantaged people such as volunteers, the unemployed and those coming out of prison.
Businesses typically choose us to deliver their learning and development programmes because of our ability to listen, tailor and bespoke our programmes to suit their individual needs. We are proud to work with a real range of small, medium, large and major businesses and organisations from across the land. Our programmes can be behavioural, they can carry qualifications and they can be more safety focused where our sister brand Safe & Trained deliver Chapter 8 and CSAS to a variety of clients.
We are passionate about helping Apprenticeship Levy clients and deliver a real range of Standards including Leadership and Management including Aspiring Leader Programmes, Food and Catering, IT and Digital Marketing, Customer Service, Improvement Practitioner, L&D, Project Manager, Mentoring, Coaching and many many more. We deliver these nationally through a blended approach.
We are fortunate at times to have funding for smaller courses which can include Spectator Safety, Customer Service, IT, and Leadership and many many more.
We also deliver advance learner loans which include Intelligence Operative, Customer Service, Business Enterprise, Management and Spectator Safety L4.
Why Choose Us?
We aren’t a massive fan of the expression ‘one stop shop’ but it does get across the point that we can deliver to all parts and all areas of your business! Thus saving you time, effort and money.
No tick boxes in sight! We actually train, coach and develop the people. We can even deliver modules remotely for anyone on the move. We use the best quality partners from BKSB to Onefile to help us pinpoint and differentiate our learning for each person. Learners can work on Smartphones, IPads, Laptops plus Employers can log in and check learner’s progress.
Did we point out we deliver world-class training and development? This is why most levy payers are interested in us as we can complement and connect the levy to the business need and help demonstrate and show real ROI.
If you have people development needs, get in touch today.
Rod Doyle is a modern leader who believes in creating winning ways and habits through a mixture of theory and common practices. Rod Doyle and the Senior Leadership Team have built a business with a 21st Century spin on branding by creating a ‘community of businesses’ that all interact and interconnect to the betterment of each.
Lisa has been at the Tess Group for 10 years & sits on the board of directors. Lisa is at her best when working to create fresh business solutions and shares the same determined vision to offer high quality value to our clients.
Retired from the police service having performed the role of Superintendent in charge of operations including the management of large sporting events and music festivals. Clive created a training company to ensure that safety staff were safety competent and skilled in customer service.
Director Of Safe & Trained
Steve is an experienced Director with a demonstrated history of working in the events services industry. Strong professional with a Bachelor’s Degree focused in Crowd Safety Management from Buckinghamshire New University. Steve started The Tess Group in 2009 with Rod and Clive Doyle.
Head of Data & MIS
Lauren has over ten years of experience working in Further Education having started working in Administration and Audits for DWP contracts in Leicestershire. Since then, Lauren has developed a niche in understanding paperwork and ensuring learners are enrolled correctly. She is currently the Head of Data and MIS for The Tess Group, where she has been a key member since the beginning in 2009.
Sherlock has been with The Tess Group for over 3 years now and works as the Stress Management Co-ordinator. The Tess Group is a fun and vibrant workplace, but just like any other busy and bustling company, the workforce can get stressed or anxious at times. This is where Sherlock is at his best, always ready to greet us with a smile and offering cuddles.
Head of Finance
Briéd is an experienced accounts professional and certified FMAAT. She is passionate about providing financials that are relevant and meaningful to support business growth and protect profits. Briéd believes people are the key to driving success, valuing collaboration and teamwork above everything she does. Her demand for exacting standards and high expectations of her team are valued equally without exception.
Head of programmes
Martin has been with The Tess Group for over 8 years, and is our Head of Programmes. He is responsible for overseeing the management of a variety of our contracts by maintaining excellent links with our funders, clients, employers and learners. Martin looks after all curriculum and partnerships with Awarding Bodies.
compliance course manager
Annie has worked for the TESS Group since 2010 and manages the Advanced Learner Loan contract and Compliance courses. Annie has extensive administrative and managerial experience in both the public and private sectors.
Business Support manager
Shannon brings a wide knowledge of paperwork and contracts to her team, in her role as Business Support Manager and is an essential part of the team. She leads by example and will always go the extra mile to ensure learners are enrolled successfully on to their chosen programme.
Emma has worked in the accounts environment for the last 5 years. Since joining TESS in 2017 her development has soared. Emma is very careful and considered in her work and at the same time manages to work at pace to keep up with the volumes of invoices to process!
Emma is also our Mental Health First Aider.
Joining us when she had just completed her GCSE’s, Taz took her first step on the career ladder as a trainee recruiter. Placing several candidates in her time as a recruiter, Taz has refined her skills and progressed to the Business Support Team, where her attention to detail and dedication to her role are an asset to the team.
Klea joined The Tess Group in 2021 and her main role is supporting Taz with recruitment which involves screening candidates and organising interviews. In addition to this, Klea supports the ever fast paced environment of business support. She enjoys bringing in and sharing new snacks with everyone in the office.
Business and delivery Admin
Enrika has joined the Tess group as a delivery business support executive, who helps the learning and delivery team with admin duties. She enjoys working with the trainers to help provide the best learning environment possible. Outside of work she enjoys going out with friends and relaxing at home catching up with her Netflix series.
Quality assurance lead
Ian has worked within the education and training sector for 8 years. Ian has also managed a team of Trainer/Assessors/ Skills Coaches for over 4 years, ensuring that all Learners were receiving high-quality training and developing to their full potential. Ian has worked on supporting Northamptonshire’s unemployed to develop their Employability Skills.
Apprenticeship Delivery Manager
Stephanie is our Apprenticeship Delivery Manager and has been working in training for over 5 years. Previous to this, her entire career has been in Retail, working as Head of Retail for an Italian footwear brand and before that as Operations/Retail area manager for a high end international fashion brand. Her passion is training management and retail
Trainer and Skills Coach
Georgina has been a part of the Tess family for two years. She has been a trainer for the past 5 years – and is very good at it! Prior to that, she managed care homes for adults with learning difficulties so she really understands her learners and knows best when attending to their needs.
Trainer and Skills coach
Elaine has worked in training and learning for over 15 years and gained the majority of her knowledge working within the insurance industry. She has supported learners through a number of apprenticeships and has a passion for developing and supporting people to achieve success. Elaine is currently an Area Support and her passion is seeing people develop and move forward within their careers.
Trainer and skills coach
Mell’s worked in education and training for just over two years and has a passion for people management with over 13 years of experience in Human Resource Management. Mell has worked in a variety of major businesses and has built up a vast knowledge of HR subjects.
Trainer and skills coach
Mark has worked within sport and leisure for nearly 30 years and spent many years football coaching for Leeds United FC Academy and Foundation before spending 15 years in secondary school education as a PE teacher, Head of Vocational Courses and Quality Nominee. He linked sport and education together by developing a successful football academy partnership between the school and the club for 16-19 year olds. He has also been a Coach Educator for the FA and ventured into Rugby League working within the medical department at Castleford Tigers.
Trainer, skills coach & IQA
Ali has worked within the training sector for 16 years, as a tutor, coach, trainer and IQA. Ali has experience with delivering a range of different qualifications and levels, from Diplomas at level 2 to Standards at level 5. Her passion is to ensure her learners develop their skills, knowledge and behaviours and gain a great end result! She also has a work buddy that comes and joins her calls – look out for the Cat!