Improvement Specialist Level 5
Duration: 14 – 18 Months
Delivery: Online, Face to Face or Both
Start Dates: Monthly
An Improvement Specialist is responsible for leading the deployment of improvement strategy, for training others and for providing broad and deep technical expertise in advanced and complex Lean and Six Sigma, Project and Change Management principles and tools to enable identification and delivery of improvement opportunities aligned to key business goals.
An Improvement Specialist typically reports to Improvement Leaders who develop the improvement strategy and governance processes, and who provide technical guidance on advanced analysis. The Improvement Specialist would normally manage (directly and/or matrix) Improvement Practitioners who lead smaller improvement projects aligned to the improvement strategy.
They also swiftly visualise processes, problems and opportunities and use both graphical and statistical analysis to deliver improvements.They work closely with other Improvement Specialists to support the delivery of improvement strategy, working on multiple simultaneous projects linked to key business objectives, identifying and engaging both subject matter experts and key stakeholders. Their work generally requires them to interact with others but typically involves a high-degree of autonomy
Details of the programme
This apprenticeship usually takes 14 – 18 months to complete during which you will participate in training, development and on-going review activities. This apprenticeship covers the professional behaviours, knowledge and skills that are required of an Improvement Specialist.
Typical roles and responsibility
- Leading the local deployment of improvement strategy; supporting delivery of business goals, for example they may model critical process inputs to enable root causes of complex problems to be verified or they may develop bespoke measurement processes to enable the collection of good-quality data in support of change
- Providing technical expertise in structured Improvement methods and advanced tools such as Multiple Regression and Designed Experiments to analyse relationships between inputs and outputs
- Leading advanced and/or cross-functional Improvement projects such as process re-engineering and change programmes or reducing defects on complex products.
- Co-ordinating Practitioner-level Improvement training, activities and projects; for example, they may deliver Lean Six Sigma Green Belt training and coaching to an awarding body accreditation standard
- Coaching, mentoring and communicating with Improvement Practitioners, business leaders and stakeholders
The role is typically office-based but involves working wherever their improvement activities are focused, for example they could be delivering training in a classroom environment, they could be working on the shop-floor or at a supplier premises.
Roles are commonly found in all industry sectors and functions including Automotive, Pharmaceutical, telecommunications, Retail, Finance, Food, Drink, Travel and Leisure.
The End Point Assessment Process
After a minimum of 14 months on the programme, at the assessment gateway, your employer will make the decision that you are ready to undertake the endpoint assessment.
Before going forward for endpoint assessment, you must have:
- Achieved Level 2 English, maths (if not held)
- Met the set skills, knowledge and behaviours of the standard
- Achieved 20% off the job requirement
- Portfolio of evidence
End Point Assessment
Following successful completion of the Gateway, you will proceed to endpoint assessment (EPA).
The EPA is undertaken by an independent assessment organisation.
The End Point assessment components are:
- Professional discussion, underpinned by a portfolio of evidence
- Examination, based on mini case-studies
All components of the endpoint assessment must be completed and an endpoint assessment grade will be determined by the endpoint assessor.
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