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The TESS Group

AI & Digital

Advanced · Day 2
CPD Accredited · Face-to-Face or Virtual

Advanced AI Accelerator

Custom GPTs, Automation & Agentic AI — Day 2

You’ve mastered the fundamentals. Now go deeper. Build custom AI agents, automate multi-step workflows, create team-specific GPTs, and learn to deploy agentic AI responsibly. This is where productivity gains become transformational.

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L&D Workshop Enquire CPD Accredited • Certificate Included

Who Is It For?

Day 1 graduates who want to go from confident user to AI power user
Teams building internal AI tools, templates, and automated workflows
Digital, marketing, HR, operations, and finance professionals ready for advanced applications
Innovation leads and “AI Champions” tasked with driving AI adoption across their organisation
Leaders developing their organisation’s AI strategy and governance policy

Programme Structure

Format	Full-day advanced workshop (9:00am – 4:30pm)
Delegates	Minimum 10 per session (up to 20 F2F, up to 30 virtual)
Delivery	Face-to-face at your premises, or live virtual via Teams/Zoom
Prerequisite	Day 1: AI Prompt-Powered Productivity (or equivalent)
Hands-On	70%+ build time — delegates leave with working AI tools
CPD	CPD Accredited — advanced certificate of completion
Takeaways	Custom GPTs built on the day, automation playbook, governance templates

Full-Day Agenda

9:00 – 9:30 • Reconnect

Day 1 Recap & What’s Changed

Quick-fire review of the TESS Prompt Framework. What’s new in AI since your Day 1 session. Share wins and challenges from applying AI in your role. Setting objectives for today.

9:30 – 10:30 • Build Workshop

Building Custom GPTs & AI Agents

Step-by-step guide to creating custom GPTs in ChatGPT and custom agents in Claude. Configuring instructions, knowledge bases, and conversation starters. Each delegate builds a custom GPT tailored to their specific role — a marketing content generator, HR policy advisor, data analyst, or meeting prep assistant.

10:30 – 11:00 • Advanced Techniques

Multi-Modal Prompting Masterclass

Working with images, documents, data files, and code in a single prompt. Analysing charts and dashboards with AI. Generating visual content and presentations. Image-to-text and text-to-image workflows for marketing and comms teams.

11:00 – 11:15 • Coffee Break

11:15 – 12:30 • Core Build

Workflow Automation & Prompt Chaining

Building multi-step prompt chains that automate complex processes. Connecting AI outputs to real business workflows. Creating reusable prompt templates for teams. Live build: delegates create an end-to-end automated workflow for their department — from data input to polished output in under 5 minutes.

12:30 – 1:30 • Lunch Break

1:30 – 2:30 • Agentic AI

The Rise of AI Agents — What Leaders Need to Know

What agentic AI is and why it matters in 2026. Autonomous AI assistants that can browse, research, write, and execute multi-step tasks. Understanding the spectrum from copilots to fully autonomous agents. Live demonstrations of agentic AI in action. Risk assessment: when to automate, when to keep humans in the loop.

2:30 – 3:15 • Governance

Building Your AI Policy & Governance Framework

Drafting your organisation’s AI Acceptable Use Policy using a TESS template. EU AI Act risk classification in practice. Data protection, IP ownership, and vendor due diligence. Creating an AI Champions network within your organisation. Measuring ROI and reporting AI impact to senior leadership.

3:15 – 3:30 • Coffee Break

3:30 – 4:15 • Showcase

Demo Day & Team Presentations

Each team presents the custom GPT and automated workflow they’ve built. Peer feedback and idea exchange. Identifying the top 3 AI tools to deploy across the organisation immediately.

4:15 – 4:30 • Close

90-Day AI Roadmap & Next Steps

Each delegate creates a personal 90-day AI deployment plan. Introduction to the TESS AI Champions programme. CPD certificates and close.

What’s Included

Full facilitation by expert TESS AI trainers
Customised content tailored to your industry and team functions
Each delegate builds and keeps their own custom GPT(s)
TESS Automation Playbook — step-by-step workflow templates
AI Governance Toolkit — policy templates, risk assessments, and checklists
Advanced prompt library with 75+ specialist templates
All workshop materials, workbooks, and handouts
60-day post-course email support
CPD-accredited advanced certificate of completion

What You’ll Build

Custom GPTs

Role-specific AI assistants built on the day — marketing writer, HR advisor, data analyst, meeting prep bot, or any function your team needs.

Automated Workflows

Multi-step prompt chains that turn complex processes into 5-minute tasks. Data in, polished output out — repeatable and shareable across your team.

AI Governance Policy

A draft Acceptable Use Policy for your organisation using TESS templates. EU AI Act compliant. Ready for senior leadership sign-off.

90-Day AI Roadmap

A personal deployment plan for each delegate with 3 concrete actions, KPIs, and a timeline for embedding AI into their role.

Benefits

For Your Organisation

Custom AI tools built and ready to deploy from day one
Robust AI governance framework and Acceptable Use Policy
Internal AI Champions network to drive ongoing adoption
Measurable ROI framework for reporting AI impact to the board
Reduced dependency on external consultants for AI strategy

For the Individual

Advanced AI skills that set you apart professionally
Hands-on experience building custom GPTs and agents
Understanding of agentic AI and the future of work
90-day personal AI roadmap with clear actions
CPD-accredited advanced certificate

Advanced 2026 Topics

Agentic AI — autonomous agents that browse, research, and execute multi-step tasks
Custom GPT & Claude Project building — creating bespoke AI tools for your team
Prompt chaining & automation — connecting multiple AI steps into seamless workflows
Multi-modal AI — analysing images, charts, documents, and data in a single conversation
AI governance & EU AI Act — building compliant policies and risk frameworks
AI Champions programmes — creating internal networks to scale AI adoption
Measuring AI ROI — frameworks for quantifying and reporting productivity gains

Pricing & Delivery

Every session is fully customised to your organisation’s tools, industry, and AI maturity level. Delegates leave with working AI tools, not just knowledge.

Pricing	Contact us for pricing
Face-to-Face	Full day on-site at your premises, nationwide — up to 20 delegates
Live Virtual	Full day via Teams or Zoom — up to 30 delegates
Bundle Offer	Book Day 1 + Day 2 together for the best value
CPD Accredited	All delegates receive a CPD-accredited advanced certificate

Prerequisite: Day 1: AI Prompt-Powered Productivity or equivalent experience.

What Delegates Say

“Day 2 took everything from the fundamentals course and made it transformational. I built a custom GPT that saves me 3 hours a week.”

— Workshop Delegate • Business Analyst

“The automation workflows we built in the session are already running in production. Genuine ROI within the first week.”

— Workshop Delegate • Operations Manager

“Building our own AI tools rather than just using them was the breakthrough. Our team now creates solutions instead of waiting for IT.”

— Workshop Delegate • Department Head

“The governance and policy section was crucial. We're now deploying AI with confidence because we have proper guardrails in place.”

— Workshop Delegate • Compliance Manager

Ready to Upskill Your Team?

Book a free discovery call to discuss your team's needs and how we can tailor this programme for your organisation.

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No obligation • Tailored to your team • Nationwide delivery