Team Leader Supervisor Level 3

Duration: 12 Months

Delivery: Online, Face to Face or Both

Start Dates: Monthly

Overview

Team Leader Supervisor is a first-line management role, with operational and project responsibilities or responsibility for managing a team to deliver a clearly defined outcome. A Team Leader Supervisor will provide direction, instructions and guidance to ensure the achievement of set goals. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities will vary, but the knowledge, skills and behaviours needed will be the same whatever the role.

Key responsibilities are likely to include supporting, managing and developing team members, managing projects, planning and monitoring workloads and resources, delivering operational plans, resolving problems, and building relationships internally and externally.

Details of the programme

This apprenticeship usually takes 12 months to complete during which you will participate in training, development and ongoing review activities. This apprenticeship covers the professional behaviours, knowledge and skills that are required of a Team Leader Supervisor.

Key responsibilities may include:

  • Supporting, managing and developing team members
  • Managing projects
  • Planning and monitoring workloads and resources
  • Delivering operational plans
  • Resolving problems

The Team Leader/Supervisor apprenticeship is suitable for individuals who are working in a first-line management role.

The End Point Assessment Process

Assessment Gateway

After a minimum of 12 months on the programme, at the assessment gateway, your employer will make the decision that you are ready to undertake the endpoint assessment.
Before going forward for endpoint assessment, you must have:

  • Achieved Level 2 English, maths (if not held)
  • Met the set skills, knowledge and behaviours of the standard
  • Achieved 20% off the job requirement
End Point Assessment

Following successful completion of the Gateway, you will proceed to endpoint assessment (EPA).
The EPA is undertaken by an independent assessment organisation.
The End Point assessment components are:

  • Knowledge Test using scenarios and questions
  • Structured competency-based interview
  • Assessment of portfolio of evidence
  • Professional discussion

All components of the endpoint assessment must be completed and an endpoint assessment grade
will be determined by the endpoint assessor.

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