Improvement Specialist.
The Level 5 apprenticeship for people who fix how work gets done.
Lean Six Sigma at Black Belt level, learned on a live improvement project in your own business: Define, Measure, Analyse, Improve, Control, with the advanced statistics to prove the gain. 14 months, live online, in the £9,000 funding band. A CMI Level 5 Award and eight leadership workshops are included by TESS alongside the apprenticeship.
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Which provider delivers the Improvement Specialist Level 5 apprenticeship, and what does it include?
TESS Group delivers the Level 5 Improvement Specialist apprenticeship (ST0555) live online across England. It is Lean Six Sigma at Black Belt level, taught as fourteen monthly modules in DMAIC order on a real improvement project the learner brings from their own role, then independently assessed. The funded apprenticeship is the ST0555 standard, in the £9,000 band. Alongside it, TESS includes a CMI Level 5 Award in Management & Leadership and eight leadership workshops at no extra cost, outside the funded apprenticeship.
- Standard
- ST0555 Improvement Specialist, Level 5 (Lean Six Sigma Black Belt level)
- Length
- 14 months, one live online module a month, end-point assessment in the final months
- Cost
- £9,000 funding band; from your levy, or 5% (£450) for non-levy apprentices aged 25 and over, nothing for 16 to 24
- Included alongside
- CMI Level 5 Award in Management & Leadership (Unit 514, Managing Change) and eight leadership workshops, a TESS extra outside the funded apprenticeship
- Assessment
- Professional discussion on the portfolio, plus a four-hour open-book statistical examination in Minitab or Excel; graded Fail, Pass, Merit or Distinction
A provider that has delivered leadership and management apprenticeships since 2009.
The numbers below are about the provider and the funding. No invented savings figures: the return comes from the improvement project your learner runs in your business.
as an apprenticeship provider
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levy-funded, zero cost to the apprentice
in the diary from day one
The 14 modules. One a month, in DMAIC order.
The ST0555 Improvement Specialist Level 5 apprenticeship, delivered as fourteen live online workshops, one a month. Each module is named for what the learner does in it; the DMAIC stage, tools and techniques sit underneath. Every module is worked on a real improvement project they bring from their own role, so the methodology is learned against live work, not as theory.
The Improvement Mindset
Foundations. The improvement profession and professional identity; Lean, Six Sigma and the DMAIC framework; the behaviours that get results: drive, process thinking, pace.
Reading the Business
Foundations. Strategy and policy deployment; the commercial environment, risk and regulation; a multi-element business case with financial appraisal and benefits realisation.
Defining the Right Problem
Define. Project selection and scoping; project charter and SIPOC; Voice of the Customer; CTQ and QFD / House of Quality; risk and project planning; tollgate reviews.
Mapping the Process
Define. Process mapping and analysis; value stream mapping; activity-network and key-function diagrams; identifying waste; Lean thinking principles.
Speaking the Language of Data
Measure. Data collection and sampling plans, power and sample size; descriptive and probability statistics; Measurement System Analysis and Gage R&R; process capability, Cp/Cpk and performance; Minitab.
Finding the Real Cause
Analyse. Root cause analysis; multi-vari and matrix plots; hypothesis testing for every data type; correlation and regression; ANOVA; Pareto, 5 Whys and fishbone.
Understanding the People
Analyse. Stakeholder and behavioural analysis; team development and situational leadership; motivation; change readiness and impact assessment.
Designing the Solution
Improve. Idea generation and prioritisation; TRIZ and the Pugh matrix; Design of Experiments: full and fractional factorials, ANOVA, response surface; failure-mode avoidance and FMEA; Lean tools: 5S, SMED, kanban, poka-yoke, standard work, kaizen.
Leading People Through Change
Improve. Change management and adoption; influencing and communication strategies; implementation planning; coaching teams through change.
Improvement at Strategic Scale
Control & scale. Leading a portfolio of projects; coaching and training Green Belt practitioners; capability development; benchmarking; sustained benefits and financial impact.
Making Change Stick
Control & scale. Statistical Process Control and control charts; control and reaction plans; prevention controls and standard work; sustaining gains, replication and a Lean culture.
Telling the Story
Portfolio & EPA. Portfolio of evidence and project report; preparing and delivering the recorded training session, with Level 4 learning outcomes, that the assessment plan requires.
Gateway Ready
Portfolio & EPA. Mock assessment; practice for the statistical case-study examination; gateway requirements and the final portfolio polish.
End-Point Assessment
Portfolio & EPA. Your independent assessment against the ST0555 standard: professional discussion and examination, graded Fail, Pass, Merit or Distinction.
Eight leadership workshops.
And a CMI Level 5 Award.
Leading improvement is as much about people as it is about data, so TESS includes eight leadership workshops and the CMI Level 5 Award in Management & Leadership alongside the apprenticeship, at no extra cost. Unit 514, Managing Change, is formally assessed by CMI. These sit outside the funded ST0555 apprenticeship and its off-the-job hours, and are delivered separately.
Managing & leading change
CMI Unit 514. The formally assessed CMI assignment is written here.
Strategic decision-making & problem framing
Influencing & board-level communication
Managing stakeholders & relationships
Operational planning & resource management
Building a continuous-improvement culture
Leading projects & programmes to results
Live online, on a real project, through to end-point assessment.
No day-release, no campus. The learner stays in role, runs a real improvement project through DMAIC, and builds the portfolio as they go. Every session is scheduled the moment they say yes, so the dates are in their diary from day one.
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1Before day one
Onboarding & skills scan
We check the entry point (the standard’s typical entry is a Level 4 improvement qualification or equivalent experience), agree the improvement project with the employer, confirm the training plan and set up the portfolio.
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2Months 1 to 13
Fourteen live online workshops, one a month
Delivered via Microsoft Teams or Zoom, nationwide, in DMAIC order from Define to Control: project charters and SIPOC, measurement systems and capability, hypothesis testing and regression, Design of Experiments, Statistical Process Control, all worked in Minitab.
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3Throughout · in role
A live DMAIC project and a portfolio that builds itself
Each module produces evidence from the learner’s own project. The portfolio also includes a recorded 35 to 40 minute training session they design and deliver, with Level 4 learning outcomes, as the assessment plan requires. Progress is reviewed regularly with a TESS coach.
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4Gateway
Gateway
The portfolio is complete and the employer confirms the learner is working at the level of the standard. The portfolio goes to the end-point assessment organisation within two weeks of gateway.
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5Within 20 weeks of gateway
End-point assessment: two methods, independently assessed
A professional discussion of two hours to two hours twenty minutes, underpinned by the portfolio, and a four-hour open-book examination: eight mini case studies, ten multiple-choice questions each, worked in Minitab or Excel, covering sampling, measurement systems, capability, hypothesis testing, regression and statistical process control. Each method is graded Fail, Pass, Merit or Distinction; a distinction overall needs a distinction in both.
One funded apprenticeship. A chartered credential alongside it.
The apprenticeship is the ST0555 Improvement Specialist Level 5, written at Lean Six Sigma Black Belt level. On top, TESS includes a CMI Level 5 Award and eight leadership workshops. No extra cost, no separate enrolment.
Where the funding line sits. Your apprenticeship is the ST0555 Improvement Specialist Level 5: the training plan, off-the-job hours and end-point assessment are all against that standard. The CMI Level 5 Award and the eight leadership workshops are included by TESS on top. They sit outside the apprenticeship’s off-the-job hours and are delivered separately.
Improvement Specialist apprenticeship
The Black Belt toolkit
Included alongside · TESS extraCMI Level 5 Award in Management & Leadership
For the people who own a process and are expected to improve it.
The strongest apprentices already run a process, a function or an improvement remit and want the method and the statistics to make change stick. Most are existing employees being upskilled; there is no requirement to hire.
Operations managers
The people who own a process end to end and are measured on its cost, speed and quality. The DMAIC project is their own operation, so the savings land in their numbers.
Quality leaders
Move from inspection and audit to designed-in quality: capability analysis, measurement systems, SPC and control plans that hold.
Continuous-improvement leads
Skills England lists Lean Six Sigma Black Belt, Continuous Improvement Consultant and Process Excellence Manager among the job titles for this occupation. This is the standard written for that job.
Finance and commercial professionals
Build the multi-element business case, run the project, then prove the benefits in the P&L. Module 2 is the commercial grounding most improvement courses skip.
Healthcare and public-sector leaders
Apply Lean to patient pathways, waiting lists, back-office flow and service redesign, with the statistics to show an improvement is real rather than noise.
Change and transformation managers
Pair structured change management with the data discipline of DMAIC, so the change you lead is the one the numbers say you need.
The £9,000 band, and what it costs you.
The ST0555 apprenticeship sits in the £9,000 funding band. The apprentice never pays. Here is what the employer pays, by route.
Levy-paying employers
Funded from the levy you already pay. Use it before it expires: under the Growth and Skills Levy, funds now expire after 12 months.
Non-levy, apprentice aged 16 to 24
Fully government funded for starts from 1 August 2026. Nothing to pay.
Non-levy, apprentice aged 25 and over
You pay 5% co-investment, £450 across the whole 14-month programme. The government funds the other 95%.
The CMI Level 5 and the leadership workshops are a TESS extra at no extra cost. They sit outside the funded apprenticeship, so nothing about them touches the levy or the off-the-job hours.
Not sure which route applies to you? Use the levy calculator or read the levy-payer guide.
An Ofsted Good provider with leadership and management in its bones.
4.9 / 5 on Google & Trustpilot
776 verified reviews averaging 4.9/5, across every programme we run.
Ofsted Good Provider
Independently inspected. Rated Good for quality of education, learner support and outcomes.
CMI approved centre, leadership heritage
Leadership and management apprenticeships are where TESS started in 2009. The CMI Level 5 alongside this programme is delivered by a team that has run CMI programmes for years, and every workshop date is in the diary from day one.
Frequently asked questions.
What employers, L&D managers and prospective apprentices ask about the Improvement Specialist Level 5.
Is this a Black Belt qualification?
The Level 5 Improvement Specialist standard is written at Lean Six Sigma Black Belt level: Skills England lists Lean Six Sigma Black Belt among the job titles for the occupation, and the curriculum covers the full Black Belt toolkit, DMAIC end to end, Design of Experiments, Measurement System Analysis, hypothesis testing, regression and Statistical Process Control, worked in Minitab. The qualification the learner earns is the Level 5 apprenticeship itself, graded Fail, Pass, Merit or Distinction at independent end-point assessment.
Do learners need a Green Belt first?
The standard’s typical entry point is a Level 4 improvement qualification or equivalent experience. We check this at the skills scan before enrolment, so a learner who has run improvement projects without a formal Green Belt can still be a good fit. The Level 4 Improvement Practitioner (the Green Belt-level standard) is closing to new starts, which makes the Level 5 the funded route for people ready to lead improvement rather than practise it.
How is the programme funded?
The ST0555 apprenticeship sits in the £9,000 funding band. Levy-paying employers fund it from their existing levy. Non-levy employers pay nothing for apprentices aged 16 to 24 and a 5% co-investment (£450 across the whole programme) for apprentices aged 25 and over, with the government funding the rest. The apprentice never pays. The CMI Level 5 Award and the leadership workshops are a TESS extra at no extra cost; they sit outside the funded apprenticeship.
What is the CMI Level 5, and is it part of the apprenticeship?
It is a CMI Level 5 Award in Management & Leadership, a chartered-body credential that is portable and stays on the CV. TESS includes it, and eight leadership workshops, alongside the apprenticeship at no extra cost. It is not part of the funded apprenticeship: the training plan, off-the-job hours and end-point assessment are all against the ST0555 standard, and the CMI assignment (Unit 514, Managing Change) is delivered separately and assessed by CMI.
How long is it, and how much time does it take?
14 months on programme, with the end-point assessment in the final months. Delivery is one live online workshop a month, in the diary from the day the learner says yes, plus the improvement project they run in their own role. Skills England sets a minimum of 370 off-the-job training hours for this standard across the whole programme; that is a total, not a fixed share of the week, and most of it is the live project work.
Can existing employees do this apprenticeship?
Yes. Most Improvement Specialist apprentices are existing employees being upskilled: operations managers, quality leads, project managers and improvement leads. There is no requirement to hire new staff. Any employee who will develop substantial new skills through the programme is eligible, and the apprenticeship levy can fund it.
How does the end-point assessment work?
The EPA follows the ST0555 assessment plan and has two independently assessed methods, completed within 20 weeks of gateway: a professional discussion of two hours to two hours twenty minutes, underpinned by the portfolio (which includes a recorded 35 to 40 minute training session the learner designs and delivers, with Level 4 learning outcomes), and a four-hour open-book examination of eight mini case studies, ten multiple-choice questions each, worked in Minitab or Excel on sampling, measurement systems, capability, hypothesis testing, regression and statistical process control. Each method is graded Fail, Pass, Merit or Distinction.
How is the programme delivered?
Live online, via Microsoft Teams or Zoom, nationwide across England: no travel, no venue costs. Private cohorts run for six or more learners from one organisation and can include face-to-face sessions on request. Ask us for the next start date.
Build Black Belt capability from within.
Levy-funded, or government co-investment for non-levy employers. Give the person who already owns the process the method, the statistics and the credential to improve it, and keep the savings in your own numbers.
- 30-minute call with TESS: funding, the improvement project, and the next start date
- No obligation, no hard sell, response within 1 working day
- Private cohorts from six learners, with face-to-face sessions on request
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