The Artificial Intelligence (AI) and Automation Practitioner apprenticeship (ST1512) is the Skills England Level 4 standard for building practical AI and automation at work, for non-technical teams across every department. At TESS it is live online, no coding, with Coachy, the AI tutor, and up to five qualifications alongside the apprenticeship. Funded from your levy, or by the government for training and assessment up to the funding band maximum for apprentices aged 16 to 24. Skills England approved, 4.9/5 from 776 verified reviews, 10,000+ learners.
Coachy, with every learner: the only AI tutor scoped to ST1512. Practice in Coachy Labs without touching live employer systems. Available 24/7 on web, mobile and Teams.
See Coachy ↓
Ofsted Good (supporting). See honest note on results below for ST1512 outcomes.
And more: Lovable · Cursor · Otter.ai · Synthesia · Jasper · we update the toolkit as the AI landscape shifts.
What is the AI & Automation Practitioner Level 4 apprenticeship?
The AI & Automation Practitioner (ST1512) is a Level 4 apprenticeship delivered over 12 months of live online learning, 15 months in all, that teaches non-technical professionals to use AI tools like Microsoft Copilot and Power Automate, and to design, build, test and maintain AI agents in no-code platforms, without writing code. Funded from your levy, or by the government for training and assessment up to the funding band maximum for apprentices aged 16 to 24. It offers up to 5 qualifications. An independent assessment checks the skills hold up. Delivered by TESS Group, an Ofsted Good provider rated 4.9/5 from 776 reviews across Google and Trustpilot.
AI and Automation Practitioner Level 4 (ST1512): the facts
Standard
AI and Automation Practitioner, ST1512 version 2.1, approved by Skills England. A Level 4 apprenticeship.
Length
12 months of live online training, 15 months in all. An 8-month fast-track is also available.
Assessment
The project and a professional discussion are assessed by the independent assessment organisation. NQual is our assessment partner. Results in an average of five working days.
Funding
Funded from your levy, or by the government for training and assessment up to the funding band maximum for apprentices aged 16 to 24.
Qualifications
Up to five alongside the apprenticeship: BCS Foundation in AI, Microsoft AB-730, NCFE AI Prompt Mastery, NCFE Data and NCFE Cyber Security Practices.
Coding
None required. Apprentices build with no-code and low-code tools such as Copilot Studio, Gemini, Power Automate, Make and Zapier.
Delivery
One live online workshop a month, with Coachy, our AI tutor, between sessions. Run it as an open, hybrid or closed cohort.
Next start
Next cohort inductions: Monday 26 October, Friday 20 November or Monday 14 December 2026, or Monday 25 January 2027, online. Monthly starts after that. Book a discovery call with TESS Group to hold a place.
Provider: TESS Group, Ofsted Good. DfE achievement rate for 2024/25 at Level 4 and above: 67.2% (120 leavers), against 64.9% nationally. Funding rates depend on the start date; see who pays what.
How you can run it
Three ways to run AI & Automation L4.
Join an open cohort, bring a small team on a hybrid cohort, or run it fully private for a larger group: same ST1512 standard, whichever route you choose. Levy or government funded. No premium for tailoring.
Open cohort
Best for 1 to 2 people
✓ Live on Zoom alongside leaders from other organisations
Every session in the diary from day one. And a Coachy of their own.
Apprenticeships work when the line manager is on side, so we make that easy: no chasing dates, and an AI tutor that helps managers back the coaching at work.
Diary
In the diary from day one
The moment a learner says yes, every session is scheduled and sent to their calendar. Managers can plan cover for the whole programme, not week by week.
Coachy Manager Mode
A Coachy of their own
Each apprentice’s line manager gets their own sign-in to Coachy, our AI tutor. It explains the standard in plain English, shows which everyday work counts as evidence, and helps them back up the skills coach between sessions.
Privacy
Private by design
Managers never see their apprentice’s conversations with Coachy. The learner keeps a safe place to ask questions, and the manager gets what they need to support them.
With every TESS AI apprenticeship, for one nominated manager per apprentice. How Manager Mode works →
Prefer one stack?
Also available as single-stack closed-cohort editions.
Same ST1512 standard, taught entirely through one toolset and run privately for your team (6+). Open monthly cohorts stay on this multi-tool programme; the editions below are closed-cohort only.
Also available as HR, marketing and finance editions.
Same ST1512 standard and the same qualifications, with every workshop, project and example rebuilt around one function's work. The HR and L&D edition runs as open cohorts (next inductions Tue 1 December 2026 and Tue 12 January 2027) or privately for your people team. The marketing and finance editions run as private cohorts for your team, from six learners, with open cohorts coming soon.
Training and assessment up to the funding band maximum for ages 16 to 24
72%
Distinction rate across TESS
UK national average 33%
4.9/5
776 reviews across Google and Trustpilot
Ofsted Good · Skills England approved
Qualifications stack
Up to five accredited qualifications. All bundled, all funded.
Industry-recognised credentials from Microsoft, BCS and NCFE. Three are standard for every delegate. Two are optional, take one, the other, or both. All five come with the programme. No extras. No top-up.
Standard
Microsoft AI Business Professional
Microsoft Certified · exam AB-730. Microsoft's own certification for using generative AI at work, on the platform most UK organisations already license.
More detail ▾
What's covered
Generative AI fundamentals, including responsible use
Managing prompts and conversations with AI
Drafting and analysing business content with AI
Applied in Copilot across Word, Excel, Outlook and Teams during the programme
Key features
A Microsoft Certification: Microsoft Certified: AI Business Professional
Earned by passing Microsoft exam AB-730
Displays as a verified badge on LinkedIn & CV
Business benefit
Connects your apprentice directly to the platform you already license. Their fluency translates to immediate ROI across every Microsoft 365 seat in the business.
Standard
Foundation Cert in AI
Chartered Institute for IT. The professional body’s own foundation certificate in AI.
More detail ▾
What's covered
Foundations of artificial intelligence and machine learning
Real-world AI applications across business functions
The future of AI: agentic systems, multi-modal AI, RAG
Ethical AI, bias, transparency and governance
Key features
From BCS, The Chartered Institute for IT, the UK's professional body for IT
Employers can choose BCS as the assessment organisation on open cohorts
Sat as a multiple-choice exam, pass rate >90% at TESS
Chartered, lifetime, portable credential
Business benefit
Signals AI literacy at a chartered industry standard. Defensible to auditors, regulators and customers asking "are your people qualified to do this?"
Standard
AI Prompt Engineering
Turns a generic AI subscription into a daily productivity multiplier across the team.
More detail ▾
What's covered
The RICF prompt framework (Role, Instruction, Context, Format)
Prompt patterns across ChatGPT, Copilot, Claude and Gemini
Multi-step prompting for reports, analysis and content
Prompt safety: avoiding data leakage and hallucination
Key features
NCFE Level 3 Customised Qualification, exclusive to TESS
Awarded by NCFE, one of the UK's leading awarding bodies
Portfolio-based assessment, not exam-based
The most-requested skill in 2026 UK workforce surveys
Business benefit
The lever that turns "we have Copilot licences" into "everyone in our team actually saves 6+ hours a week." Most productivity gains from AI come from this skill, not the platform.
Optional
Data Analysis
Working with data: cleaning, analysing, visualising and drawing defensible conclusions.
More detail ▾
What's covered
Cleaning, sorting and validating real workplace data
Building dashboards in Power BI / Google Sheets / Looker
Communicating findings to non-technical stakeholders
Key features
NCFE Level 3 Certificate in Data
Portfolio-evidence assessment from real workplace projects
Pairs naturally with AI: AI without data literacy is theatre
Business benefit
Stops AI being a black box. Your apprentice will be able to show why an AI output is trustworthy (or not), not just hand-wave at the model.
Optional
Cyber Security
Workplace cyber security fundamentals. Critical once AI touches customer data.
More detail ▾
What's covered
Threat landscape: phishing, social engineering, data leakage via AI
UK GDPR, DPA 2018 and AI-specific lawful-basis questions
Acceptable-use policies for AI tools in the workplace
Cyber Essentials & ISO 27001 fundamentals
Key features
NCFE Level 3 Cyber Security Practices
Particularly relevant once AI is touching customer or HR data
A credibility signal for any organisation with a CISO
Business benefit
Lets your apprentice deploy AI tools without quietly opening attack surface. The signal your DPO and security team are looking for before signing off any AI workflow.
All five come with the programme. No extras. No top-up.
With every learner
Meet Coachy, your 24/7 AI tutor.
Scoped to the ST1512 standard. Your team can ask Coachy about AI tools, automation concepts, or their workplace project, any time of day. It explains the reasoning and never writes the evidence. Mobile and desktop.
Coachy · Claude-powered
Great question. In the ST1512 professional discussion your assessor wants to hear how you've applied AI in a real workplace context. Start by structuring your project around the three KSB clusters: build and configure, integrate and test, and manage and improve. Which one feels weakest right now?
Probably the manage and improve part.
Coachy · Claude-powered
The 12-month curriculum
From AI-curious team to AI-confident operators.
Your team don't just learn about AI. By Month 4 they've built a working agent. By Month 8 they've piloted it safely. By Month 11 they've built a real, live AI solution running in your business, with a clear plan that's already approved by leadership.
Click any module to read the detail · use Expand all to see the full programme
1
Phase 1 · Months 0 to 1
Set up: get every learner on the same start line.
2 modulesThe base layer
M00 · Month 0 · Induction
Onboarding & AI Diagnostic
Before the teaching starts, we find out exactly where each learner sits with AI, so nobody's bored and nobody's left behind. Induction, Coachy and OneFile all set up and ready.
What's set up before day one
AI diagnosticCoachy AI tutorOneFileInduction
Every cohort starts with a baseline. A short pre-programme AI diagnostic places each learner on the AI literacy ladder, so your skills coach knows who's racing ahead and who needs a hand before Module 1 even begins. The induction covers how the apprenticeship works, what the next 15 months look like, and what good looks like. Your team meets Coachy, the 24/7 AI tutor, and gets set up in OneFile, the e-portfolio where their evidence lives. No teaching content yet. Just everyone lined up on the same start line.
By the end of Month 0Every learner benchmarked, inducted, and set up in Coachy and OneFile. Ready to hit Module 1 at the right level.
M01 · Month 1
AI Foundations
Stop the shadow-AI risk. Get your team using ChatGPT, Copilot and Claude safely and to genuine effect, with a written position your data protection officer can sign by week 4.
Tools & frameworks
CopilotClaudeGeminiRICF prompting
Most teams are either over-promising what AI can do or quietly avoiding it. Month 1 fixes both. Your team gets honest about what large language models actually are, learns the RICF prompt structure (Role, Instruction, Context, Format), and tries a real work task on Copilot, Claude and Gemini side by side. They also investigate shadow AI inside their own team. Who's pasting customer data into ChatGPT? They find out.
By the end of Month 1An honest audit of AI use in their team, both approved tools and the ones people use quietly without telling anyone. A working acceptable-use position your data protection officer can read.
2
Phase 2 · Months 2 to 5
Discover & Build: create AI agents that work with the tools you already use.
4 modulesThe build phase
M02 · Month 2
Process Discovery
Find the hidden hours in your team's week that are quietly waiting to be automated, and rank them by which would actually survive it.
Process mapping methods
SIPOCSwimlane mappingValue stream mapping
Most AI projects fail because they automate the wrong thing. Your team learns SIPOC, swimlane mapping and value stream mapping on a real workplace process, then runs the automation filter against it: is it repetitive, is it rules-based, what's the worst thing that happens if the automation gets it wrong. They also check data readiness and stakeholder impact before any tool selection.
By the end of Month 2A ranked map of automation opportunities in their function, with the top three sketched against business value and feasibility.
M03 · Month 3
Workflow Automation
Ship a a live, no-code automation by end of Month 3 that takes a real repetitive job off your team's plate. Forever.
Automation tools that work with your existing systems
Power AutomateMake.comZapierLovable
The first build. Your team picks the right tool for the job. Microsoft Power Automate for Microsoft-first businesses, Lovable for AI-native app building, plus the wider no-code landscape including Make.com and Zapier. Tool choice always fits your IT-sanctioned stack, not ours, so nothing they build sits outside your security posture. They build a working automation end-to-end: trigger, logic, action, error handling. Not a demo. They run it against real workplace data, test the unusual scenarios that come up day-to-day, and document it well enough that someone else could maintain it.
By the end of Month 3A working automation live in your business, saving real time on a real process. Documented for handover.
M04 · Month 4
Agentic AI & autonomous agents
Build an AI agent that actually does the work, not just answers questions about it. Yours, on your data, by end of Month 4.
The module the market is desperate for. Your team learns what separates an agent from a chatbot: autonomy, tool use, the ReAct reasoning loop (Reason, Act, Observe). They learn the difference between single-agent, multi-agent workflows and human-in-the-loop patterns, work through context engineering and RAG (retrieval-augmented generation), then build a working agent in Microsoft Copilot Studio, Google Gemini Gems or AppSheet for a real workplace use case.
By the end of Month 4A working AI agent doing real work in your business. Designed, built and demonstrably useful.
M05 · Month 5
AI Integration & Assurance
Make the Month 4 agent safe enough to roll out properly. Guardrails, safety controls and a clear audit trail your IT director will happily approve.
Integration & assurance standards
APIs & webhooksISO 42001GuardrailsPhased rollout
Building something is one thing. Making it safe and reliable enough to use across the team is another. Your team learns integration patterns (APIs, webhooks, middleware), the difference between staging and production, and how to run a phased rollout. They build a safety case for the Month 4 agent with guardrails, monitoring, kill switches and clear escalation paths. ISO 42001 is on the table, not the bookshelf.
By the end of Month 5An integration plan and a documented safety case ready for the team that has to approve it.
3
Phase 3 · Months 6 to 8
Deliver: make it safe, useful, defensible.
3 modulesThe deliver phase
M06 · Month 6
Data, Decisions & Data Law
Use customer data in your AI safely and confidently. data protection impact assessments, lawful basis, retention rules: the data law your data protection officer (DPO) has been waiting for someone on the team to actually understand.
Data law & governance
UK GDPRDPA 2018data protection impact assessments (DPIAs) for AI
UK GDPR, the Data Protection Act 2018, AI-specific lawful basis. Your team learns what good data governance looks like in practice: classification, retention, access controls, data quality. They audit a real dataset their AI uses, run a DPIA on the system they've built, and learn to pick the metrics that actually matter rather than the ones that just look good.
By the end of Month 6A data governance audit of the dataset their AI uses, and a one-page compliance position your data protection officer can sign.
M07 · Month 7
Designing Responsible AI
Build AI that works for every customer and every employee, not just the average one. Bias audited, accessibly designed, defensibly signed off.
Responsible-AI methods
Bias auditingEquality ActUser-centred design
The systematic risks: automation bias, deskilling, digital exclusion, and the Equality Act exposure most employers don't realise they're carrying. Your team learns where bias actually comes from, how to detect it, and how to design it out from the start. User-centred design and clear user-facing resources are part of the build, not a tidy-up at the end.
By the end of Month 7A responsible-AI assessment on a live system. Risks named, mitigations agreed, sponsor signed.
M08 · Month 8
Pilot, Test & Assure
The moment of truth. Test it for real, on real data, with the trickier situations that come up day-to-day. Show leadership real results before you scale it up, backed by evidence, not just hope.
Pilot & testing methods
Control groupsBias testingRegression testing
Most AI pilots are anecdote. Your team learns to design a structured pilot with success criteria, control groups, and predetermined decision points. They test the Month 3 automation and Month 4 agent against the unusual scenarios and trickier situations that come up day-to-day, including bias and fairness testing, so the scaling decision is based on evidence rather than the loudest voice in the room.
By the end of Month 8A pilot report and bias audit on a live system. Evidence-led, defensible to the board.
4
Phase 4 · Months 9 to 10
Lead & Scale: bring everyone with you.
2 modulesThe leadership phase
M09 · Month 9
Leading AI Adoption
The hardest part of AI isn't the build. It's getting people to actually use it. The adoption module the build-only programmes skip.
Change & adoption frameworks
Maturity modelStakeholder engagementCentre of excellence
The hardest part of AI isn't building it, it's helping people actually use it. Your team learns to spot resistance early and understand what's really driving it (often worries about jobs). They pick the right approach for your organisation (a central AI team, specialists based in the business, or department by department), run an honest review of where you are, and tailor different messages for leadership, middle managers and frontline staff. They also revisit the shadow AI audit from Month 1: what's changed in eight months?
By the end of Month 9A clear plan for rolling AI out across the wider team, with the key conversations rehearsed and ready.
M10 · Month 10
AI Strategy, Scaling & Value
Walk into the meeting with a real, credible AI business case. Costed, risk-assessed, ready to defend. Written from nine months of hands-on experience, not from guesswork.
Strategy & commercial frameworks
TCO & ROIPortfolio managementScaling playbooks
The finance conversation. Your team learns to build a credible business case: real costs, realistic timelines, and the benefits that don't always show up in a spreadsheet. They write it after nine months of practice, not nine months of guesswork. They also learn how to recommend what to fund, what to stop, and what to scale, and how to give senior leaders honest advice without overpromising.
By the end of Month 10A leadership-ready business case for scaling AI across their team. Costed, risk-assessed, signed off.
5
Phase 5 · Month 11
Master: graduate as a working AI practitioner inside your team.
1 moduleThe proof
M11 · Month 11 · Capstone
Applied AI Mastery
The mastery moment. one ambitious AI build, running live in your business, plus a Copilot, Gemini and Claude hands-on day that leaves your team fluent on every leading AI assistant, not just the one you happen to license.
Built on your existing systems · Copilot, Gemini & Claude masterclass
Microsoft CopilotGoogle GeminiClaudeCopilot StudioPower AutomateAppSheet
The capstone build. Everything they've learned, applied to one complex AI and automation challenge inside your business. Requirements through to handover, with sophisticated, defended choices about tools, integrations and architecture made after ten months of practice rather than ten months of guesswork.
Scaling responsibly. Sustaining for the long term. The work that distinguishes a one-off demo from a system still running twelve months later: scaling AI responsibly (governance at scale, data management at scale) and sustaining it (monitoring, maintenance, continuous improvement). Governance-aware delivery end to end, not bolted on at the finish.
Portfolio consolidation. Assessment preparation. Multi-tool AI fluency. The month also acts as portfolio consolidation, so the skills are checked against a defended body of work rather than a pile of notes.
Built on the tools you already useThe capstone runs on the platforms your team actually uses every day. If you're a Microsoft business: Copilot, Copilot Studio and Power Automate. If you're a Google business: Gemini, AppSheet and Apps Script. Same standard, your tools, your data. A dedicated hands-on day across Copilot, Gemini and Claude also sits inside the month, so they finish confident using all three leading AI assistants.
By the end of Month 11A real, working AI solution running in your business on the tools you already use, signed off by your manager. Plus a practitioner who's hands-on fluent across Copilot, Gemini and Claude.
Your learner journey
12 months of live delivery. 15 months in all.
Six stops on the map. Five phases of live delivery. A separate assessor checks the work. 15 months in all. Each stop builds on the last.
📋Month 0
Get on the start line
Induction · AI diagnostic
Pre-programme AI diagnostic, induction, Coachy & OneFile set up. Every learner benchmarked before Module 1.
🧭Months 1 to 2
Find your bearings
Foundations & AI Readiness
Onboarding · skills assessment · AI ethics · digital confidence baseline. Setting the scene for everything that follows.
⚡Months 3 to 5
Master the tools
AI Prompting & Automation
NCFE AI Prompt Mastery, no-code workflow automation, real workflows running in your daily tools.
🛡️Months 6 to 8
Make it safe, make it real
Responsible AI · pilot & test
GDPR · responsible AI · DPIAs · pilot & test on real workplace data. Workplace project assessed
🤝Months 9 to 10
Take the team with you
Adoption & AI champion
Adoption strategy · stakeholder conversations · build the business case · Microsoft AB-730 / Google AI Essentials earned.
🚀Months 11 to 12
Ship something real
Capstone & Gateway
Their AI capstone build, running live in your business. Signed off with the employer
🏆Independent
Earn the badge
Independent assessment
The project and a professional discussion are assessed by the independent assessment organisation, graded Pass or Distinction. NQual is TESS's assessment partner, with results in an average of five working days.
How you're assessed
Assessed independently. Results in about a week.
NQual is our assessment partner for ST1512: Ofqual-recognised, approved for v2.1 of the standard, and Team of the Year at the Federation of Awarding Bodies awards 2025. An independent assessment checks the skills hold up. Your apprentice is assessed in two parts.
Part one
Project
A workplace project your apprentice scopes, builds and writes up, drawing on the discovery, build, integration and assurance work. Submitted as a written report, or as a presentation with questions.
Part two
Professional discussion
A structured conversation with an assessor from the independent assessment organisation about the work and the decisions behind it. Graded Pass or Distinction.
For your apprentice
Real work, not an exam paper. A workplace project and a professional discussion, judged on what they built.
Results in about a week. NQual's average is five working days from assessment to result.
They know what good looks like. Mock questions, preparation materials and revision guides before the day.
Less travel. Assessed online where the assessment plan allows, so no trip to a test centre.
Quick answers. Assessment questions answered within 48 hours.
For you, the employer
Proof they can do the job. The project and discussion are built on live AI and automation work in your business.
No separate assessment bill. The assessment is paid from the same apprenticeship funding as the training.
Certified sooner. Fast results mean completion is not held up waiting for a grade.
Works for teams across England. Online assessment where the plan allows keeps time away from the job down.
Set up for the current standard. Approved for ST1512 v2.1, with a dedicated NQual service manager handling scheduling with us.
Employers choose the assessment organisation. NQual is our standard partner; 1st for Awarding and BCS, The Chartered Institute for IT, are also approved for ST1512 and available on open cohorts.
TESS apprentices achieve a 72% distinction rate across our apprenticeships (results from 2024 to 2026), against a UK national average of about 33%. Your TESS skills coach manages the assessment admin behind the scenes, so your team can stay focused on the work.
Two ways to deliver this
Standard or 8-Month Fast-Track, same ST1512 standard.
Every employer has a different appetite for pace. Both routes deliver the same Level 4 apprenticeship and the same standard. Funded from your levy, or by the government for training and assessment up to the funding band maximum for apprentices aged 16 to 24.
This is the AI apprenticeship designed for the people who actually run your business, HR, Finance, Operations, Marketing, Sales, Admin. No coding. No technical prerequisites. Just real-world impact.
Operations
Automate the repetitive, surface the bottlenecks, predict supply issues before they hit. Build real-time dashboards without a data team.
Operations analystsProcess leadsProject coordinatorsService managersBusiness improvementCOOsOperations PAs
Invoice processing automated. Reconciliation in one click. Cash-flow forecasts that update themselves. Anomaly detection that catches what reviews miss.
Accounts assistantsFinance analystsBookkeepersFP&AControllersTreasuryProcurementFinance PAs
Content at scale, on-brand. Campaign workflows that build themselves. Personalised customer comms. Analytics that actually surface what drove the sale.
Marketing executivesBrand managersContent creatorsSocial media managersCRM leadsSEO specialistsEmail marketingMarketing PAs
Lead scoring on autopilot. AI-drafted customer responses that sound like you. CRM workflows that don't need a Salesforce admin. Highest-value opportunities surfaced.
Sales executivesAccount managersCustomer successCX leadsSupport agentsSales operationsBDRsSales PAs
Policy drafting and review in hours not weeks. Regulatory horizon-scanning that doesn't miss. Audit-ready evidence trails. DPIAs done right, the first time.
Compliance analystsRisk coordinatorsCompliance leadsDPOsAudit officersQuality assuranceGovernance PAs
Course builds that take days instead of months. Personalised learning paths per learner. AI-generated assessments that pass quality bar. Coachy-style tutors for any team.
Training coordinatorsLearning designersL&D leadsInternal trainersLMS administratorsOnboarding leadsL&D PAs
The organisations moving fastest on AI aren't waiting for IT. They're upskilling every department. Here's why your team should start today.
Reclaim 10+ hours per week
AI-powered workflow automation eliminates repetitive tasks across every role, from data entry to report generation. Your people work on what matters.
Every department, not just IT
HR, Finance, Operations, Marketing, Sales, Admin. This programme is built for the people who actually run your business. No technical background needed.
Measurable ROI from day one
Apprentices apply learning directly to real workplace projects. Employers see productivity gains, cost savings, and process improvements within weeks, not months.
Platform AI mastery
Go beyond basic awareness. Your team masters AI across their daily tools, Microsoft Copilot or Google Gemini, then earns an official ecosystem certification.
Up to five qualifications on the programme
Ecosystem certification (Microsoft AB-730 or Google AI Essentials) + NCFE AI Prompt Mastery as standard. NCFE Cyber Security and NCFE Data are optional extras, pick one, the other, or both. All bundled at no extra cost.
Funded from your levy, or by the government.
From 1 August 2026 the government funds training and assessment up to the funding band maximum for apprentices aged 16 to 24. That applies to non-levy employers and to levy payers whose funds run out. Levy-paying employers draw from their Growth and Skills Levy account first. Unused funds expire after 12 months. For apprentices aged 25 and over, co-investment applies on new starts the levy does not cover. We will confirm your exact position on the discovery call. We never quote an unused levy balance we cannot see. Your team still gets a premium programme with up to five qualifications.
Absolutely no tech background needed.
This programme is specifically designed for non-technical professionals. We use no-code and low-code tools, plain-English AI prompting, and real workplace scenarios from your own role. If you can use email and a spreadsheet, you can do this.
Zero coding · Real results
🚚
Logistics, warehousing & transport
Depot leads · fleet supervisors · distribution managers
Route supervisors using AI-assisted scheduling, intralogistics shift leads adapting to automation, distribution leaders responsible for on-time performance, all building the skills to lead AI-augmented operations.
Route supervisorWarehouse shift leadDepot managerDistribution leadHub controllerFulfilment lead
🏥
NHS & Healthcare
Ward managers · service leads · clinic supervisors
Healthcare leaders adopting AI for patient pathway management, automating clinical admin, and using data-led service delivery. Build the confidence to use AI safely in patient-facing environments.
Ward managerCommunity service leadClinic supervisorPractice managerPathway leadReception team lead
🏭
Manufacturing & Industry
Shift leads · plant supervisors · quality leads
From precision engineering to large-scale production, manufacturing teams use AI for quality control, predictive maintenance and intelligent scheduling. Equip people to lead AI-driven plants.
Production shift leadPlant supervisorQuality managerMaintenance leadLine supervisorSHEQ lead
🏛️
Local Government & Councils
Service managers · public-sector team leads
Council and public-sector leaders implementing AI-supported service delivery, managing GDPR compliance, and leading teams through digital transformation across housing, revenues, customer services and highways.
Service team managerCustomer service leadRevenues leadHousing officer leadHighways supervisor
💻
Tech & Professional Services
Operations leads · BPO managers · agency leads
Business-process and technology service leaders using AI to streamline distributed teams, automate client work and ship faster. Real AI fluency, not just awareness, applied to client-facing operations.
Operations leadBPO supervisorService desk leadAccount manager leadProject team leaderL&D supervisor
🛒
Food, Catering & Retail
Production leads · site managers · store supervisors
From multi-site retail to bakery production, leaders in fast-paced consumer environments use AI for schedules, quality and demand forecasting. Lead with confidence in a fast-changing operating model.
Site managerStore supervisorBranch managerKitchen team leadHospitality supervisorVisual merch lead
⚖️
Finance, Legal & Science
Practice managers · compliance leads · lab supervisors
Regulated-sector teams who need to understand what AI can and can't do in compliance-heavy environments, from legal practice to forensic science. Build a culture of responsible AI adoption that holds up to audit.
Practice managerCompliance leadLab supervisorParalegal team leadRisk & AML supervisorQC team leader
🤝
Charity, Education & Not-for-Profit
Programme managers · service leads · curriculum leads
Third-sector and education leaders using AI to extend impact without increasing headcount. Manage volunteers, learners and staff through change, with practical skills and nationally-recognised qualifications.
Programme managerService leadVolunteer coordinatorFundraising leadCurriculum leadStudent services lead
Working across the UK with: national parcel networks · NHS Trusts · manufacturing & intralogistics groups · local authorities & councils · equipment-hire chains · food & bakery producers · multi-site retail · regulated finance, legal & biotech firms · charity & education trusts. Sector references available on request.
Employer ROI
What your business actually gets.
Funded from your levy, or by the government for training and assessment up to the funding band maximum for apprentices aged 16 to 24. What you get back: measurable.
10 hrs
Reclaimed per week, per learner, by month 6
Levy
Funded from your levy
3 to 5
Industry qualifications per apprentice, at no extra cost
6 wks
Of admin time saved per year, per learner
What your team delivers post-programme
AI Tool Adoption88%
Workflow Automation Rate75%
Time Savings Realised92%
In their own words
Don't take our word for it. Take theirs.
A learner on the programme today, two more speaking unscripted at the SBSA and BCS AI and Future Skills conference, and a co-founder who did our Level 5 AI unit with his leadership team.
Watch Alex's story
“The last couple of tenders we put together, I think they’ve just absolutely shot up in quality.”
Alex, AI & Automation Level 4 apprentice
Instead of spending hours on the foundations of a tender, he now spends his time on evidence, best stories and people.
"I reckon it saves me 30% of my time a week, if not more. That means I can spend more time doing the people-based stuff: nurturing my network partners, coaching my management team."
"Sometimes people think apprenticeships are a little bit entry level. But I've certainly learned stuff. I think it's a quality course."
Kate Lester Founder & CEO, Diamond Logistics and Technology Group
"No matter what your business type, this is a course for everybody. Evolve or die. If you don't embrace it, somebody else will."
A few sessions in, Fi has automated her six-monthly HR review process, built an agent that analyses talent contracts, and is saving half a day every week.
Fi Rees-White Group Head of Integrated Production, Oliver (Brandtech Group)
"I have set up an entire payroll system, covering multiple countries’ payroll. It cannot have taken me more than an hour to build."
Jack did the Level 5 AI Delivery & Transformation unit with his team. He now runs an assistant that reports on his inbox twice a day. Read the case study →
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Exceptional learner satisfaction. Our reviews speak for themselves, consistently rated among the best in the UK.
Up to 5 Qualifications, all Level 3+
No other provider includes this calibre of accredited qualifications. Every one at Level 3 or above. A qualification stack no competitor can match.
Built for non-technical professionals
Designed for HR, Finance, Marketing, Operations, and every department. No coding. No tech background required. Just real-world impact.
Microsoft AI Industry Leader
Including a globally recognised ecosystem certification (Microsoft AB-730 or Google AI Essentials), connecting your people directly to the platform they use every day.
Coachy AI Tutor
Available 24/7 inside OneFile, scoped specifically to ST1512. Your team has an AI study partner whenever they need one, not just on session days.
Comparing providers
AI & Automation Practitioner Apprenticeship Level 4 (ST1512 v2.1) at a glance.
The same ST1512 standard. Very different delivery. Here is what to look for when comparing AI & Automation Apprenticeship Level 4 providers in the UK.
What to compare
Feature
The premium standard
TESS Group
The market
Typical provider
Apprenticeship standard
ST1512 AI & Automation Practitioner Level 4
ST1512, or an older non-AI standard rebadged
Qualifications
Up to 5: BCS Foundation in AI, Microsoft AB-730, NCFE AI Prompt Mastery, NCFE Data, NCFE Cyber Security Practices
Often zero or one optional add-on
Coding required
None. No-code and low-code tools throughout
Often Python or SQL prerequisites assumed
AI tutor
Coachy, available 24/7
No AI tutor, or generic chatbot not scoped to ST1512
Independent assessment
NQual is our assessment partner, Ofqual-recognised: results in an average of five working days
Variable assessment organisation, with preparation often treated as an extra
Distinction rate
72% distinction rate across TESS
UK national average 33%
Delivery model
Live online, monthly cohort starts. 12 months of delivery, 15 months in all, or an 8-month fast-track
Self-paced video or quarterly intake only
Funding
Funded from your levy, or by the government for training and assessment up to the funding band maximum for apprentices aged 16 to 24.
Often treats preparation and tool licences as extras
An honest note on results. ST1512 was only approved in December 2025, so no provider anywhere has completion or distinction data for it yet. Be cautious of any provider quoting ST1512 outcomes. The 72% distinction rate across TESS (results from 2024 to 2026) and the Ofsted Good grade above are across our whole apprenticeship portfolio, the most honest proxy you will find for how your team is likely to do.
A quick look
Take a look inside the programme.
A 60-second look inside a live workshop from the AI & Automation Practitioner apprenticeship: what it actually looks like, no sales pitch.
60-second snapshot · plays on click
Quick nuggets
Little lessons, straight from the workshops.
Nine short clips from live TESS AI workshops: practical tips, governance thinking and the skills employers are hiring for next.
New: three quick tips from AI trainer Haami
Short lessons from a live TESS AI workshop. Captions are burned in.
I found the course useful and informative and have already used AI in helping us as a finance team look at ways we can streamline processes. The prompt framework was really useful in helping refine the questions to ask.
Finance team
Services for Education
Google reviews · independent verification
What our learners actually say.
4.9 / 5 from 776 reviews across Google and Trustpilot · independently verified
Named employers. Real work. Published results.
what3words
AI Delivery & Transformation unit, Level 5
Co-Founder and COO Jack Waley-Cohen built a multi-country payroll checker in about an hour.
“The confidence to say, we could just replicate that, we could just automate that. What else can we get it to do?”
“I am currently preparing an executive pack to present some of our findings from this module, and I am going to our executive team with a recommendation that, if you will have us, we roll this out further to a wider senior leadership community.”
Two learner projects delivered six-figure combined annual savings through levy-funded apprenticeships.
“I have been able to apply all of the course material to my day-to-day job and I have always got a real-world example to use which makes it even more meaningful.”
Pick a 30-minute slot that suits you. We'll walk you through cohort dates, funding routes and how the AI & Automation Practitioner L4 fits your team. No prep needed.
★★★★★4.9 · 776 reviews · Ofsted Good · Skills England Approved
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FAQ
Frequently Asked Questions.
Everything employers and apprentices ask before signing up. The full set, with sources, is on the AI apprenticeship FAQ. Don't see your question? Drop us a line.
Update, June 2026: ST1512 moved to version 2.1 for all starts from 22 May. Read what changed.
Do I need coding skills for the AI & Automation apprenticeship?
No. The Level 4 AI & Automation Practitioner programme is designed for non-technical professionals. You learn to use AI tools like Microsoft Copilot or Google Gemini without writing any code. Available as a Microsoft Copilot edition and a Google Workspace (Gemini) edition.
How is the AI & Automation apprenticeship funded?
From 1 August 2026 the government funds training and assessment up to the funding band maximum for apprentices aged 16 to 24. That applies to non-levy employers and to levy payers whose funds run out. Levy-paying employers draw from their Growth and Skills Levy account first. Unused funds expire after 12 months. For apprentices aged 25 and over, co-investment applies on new starts the levy does not cover. We will confirm your exact position on the discovery call. We never quote an unused levy balance we cannot see.
How long does the AI & Automation Level 4 apprenticeship take?
The programme is 12 months of live online delivery, 15 months in all, with monthly rolling start dates throughout the year. An accelerated 8-month fast-track is also available as a closed cohort. The independent assessment organisation checks the skills on both routes.
What qualifications do I earn?
You earn up to 5 qualifications including BCS Foundation Certificate in AI, Microsoft AB-730 (or Google AI Essentials), NCFE AI Prompt Mastery, NCFE Data, and NCFE Cyber Security Practices, more than any other UK provider. All sit at Level 3 or above, alongside the apprenticeship. No extras. No top-up.
Does the government fund apprentices aged 16 to 24?
For apprentices aged 16 to 24 the government funds training and assessment up to the funding band maximum. That covers non-levy employers and levy payers whose funds run out. Levy-paying employers draw from their Growth and Skills Levy account first. Unused funds expire after 12 months. For apprentices aged 25 and over, co-investment applies on new starts the levy does not cover. We will confirm your exact position on the discovery call. We never quote an unused levy balance we cannot see.
Who checks that the skills hold up?
The project and a professional discussion are assessed by the independent assessment organisation. NQual is our assessment partner: an Ofqual-recognised assessment organisation approved for ST1512 v2.1. Results come back in an average of five working days and assessment queries are answered within 48 hours. Employers choose the assessor, so 1st for Awarding and BCS, The Chartered Institute for IT, are also available on open cohorts, where the second assessment method depends on the organisation. Preparation runs throughout the programme. TESS apprentices achieve a 72% distinction rate across our apprenticeships.
What's the difference between standard and the 8-Month Fast-Track route?
The standard route is 12 months of delivery, 15 months in all, with monthly rolling cohort starts. The 8-month fast-track is a private closed cohort for your team, with 11 modules condensed into 8 months. The workplace project and a professional discussion are what get assessed. Both deliver the same standard. Funded from your levy, or by the government for training and assessment up to the funding band maximum for apprentices aged 16 to 24. The independent assessment organisation checks the skills on both routes.
Which departments benefit most?
Every department: HR, Finance, Operations, Marketing, Sales, Customer Service, and Administration. Anyone whose role involves repetitive tasks, data, or stakeholder communication will benefit. The programme is built for non-technical professionals across the business.
How is the apprenticeship delivered?
Delivered live online (Zoom or Microsoft Teams) across England, with protected off-the-job training time for each apprentice. Face-to-face delivery is available for closed cohorts. Includes the Coachy AI tutor, available 24/7 inside OneFile.
What is the distinction rate at TESS Group?
TESS apprentices achieve a 72% distinction rate across our apprenticeships (against a much lower national average). ST1512 only reached approved-for-delivery in December 2025, so no provider can yet publish honest ST1512-only completion or distinction rates. Be wary of anyone who claims otherwise.
Has TESS Group been recognised for the AI & Automation Level 4?
In 2026 TESS has been recognised four times, by four separate panels, and we say finalist or shortlisted rather than winner because that is what it is. Northamptonshire Business Excellence Awards 2026: finalist for the Innovation Award, and Lisa O'Reilly finalist for Businesswoman of the Year (winners 27 November). British Training Awards 2026: finalist in two categories, Retraining/Upskilling Initiative of the Year and AI in Learning Initiative of the Year, both for this apprenticeship. Growing Business Awards 2026: finalist, Education & Training Business of the Year (winners 26 November). Learning Technologies Awards 2026: shortlisted for Most innovative addition to an existing learning technologies product, for Coachy Labs, the practice sandbox every apprentice on this programme gets (winners 11 November).
What is ST1512?
ST1512 is the official Skills England / GOV.UK code for the Level 4 Artificial Intelligence (AI) and Automation Practitioner apprenticeship. Skills England gives a typical duration of about 18 months. TESS delivers 12 months of live teaching, 15 months in all, with the project and a professional discussion assessed by the independent assessment organisation. NQual is our assessment partner. There is also an 8-month fast-track closed cohort on the same standard via the accelerated programme. Starts from 22 May 2026 enrol on ST1512 v2.1.
Trusted by 200+ UK employers · From the FTSE 100 to the NHS
Trusted Partners
Trusted Partners & Awarding Bodies.
We work with the awarding bodies and platform vendors that matter, Skills England, NQual, BCS, NCFE, ILM, Microsoft and Google. CMI is a complimentary add-on.
Skills EnglandApprenticeship regulator
NQualIndependent assessment · Ofqual-recognised
BCSChartered Institute for IT · Foundation Certificate in AI
NCFEAwarding body
CMIComplimentary add-on
matrix StandardInformation & advice quality mark
MicrosoftAI Industry Leader · AB-730
GoogleAI Essentials partner
OfstedGood Provider
Cyber EssentialsCertified
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↻ Programme content reviewed and updated September 2026 · ST1512 v2.1
Ready to put AI agents in your workflows?
Join the UK organisations using the AI & Automation Practitioner Level 4 apprenticeship (ST1512) to turn every department into an AI-confident team. Funded from your levy, or by the government for training and assessment up to the funding band maximum for apprentices aged 16 to 24. No coding required. Up to five qualifications. Ofsted Good.