⚠️ This apprenticeship standard is being withdrawn from September 2026. New starts can still be enrolled until 17 December 2026, after which no new funded starts will be possible. Existing learners on programme will continue to be levy-funded to completion.

Looking for a funded alternative? See our Data-Driven Team Leader L3 - includes CMI Level 3 Award and NCFE Data Certificate. Read more about the replacement programme
⚠ This apprenticeship is being defunded from September 2026.
Looking for a funded alternative? The Data-Driven Team Leader (Level 3) combines CMI L3 + NCFE Data Certificate + three qualifications. Or upgrade to AI for People Leaders (Level 4) with CMI leadership and AI skills.

Lead with Confidence and Impact

The Level 3 Team Leader/Supervisor apprenticeship with structured training, dedicated coaching, and practical workplace application.

14
Months practical
£5K
levy-funded
392
Off-the-job hours
8
Live workshops

What you'll gain

Master the skills of effective team leadership, people management, communication, and business planning. Earn the ST0384 Team Leader/Supervisor qualification, recognised across all industries.

Delivered by TESS Group

All 8 workshops delivered live by our expert trainers. Blended learning: online webinars, 1-to-1 coaching, practical assignments, and real workplace projects.

🎓
100%
Funded via levy
4.9/5
Learner rating
Ofsted
Good rated
🚀
392
Guided learning hours

Why This Programme?

1

Structured Learning Journey

8 monthly live workshops covering all aspects of team leadership, from strategic thinking to managing change. Each workshop is 6 hours live with directed study, tasks, and ongoing coaching.

2

Dedicated Skills Coach

One-to-one support throughout your apprenticeship. Your coach monitors progress, reviews assignments, and tailors support to your learning needs and workplace challenges.

3

Completely Workplace Focused

Every module connects to real leadership scenarios. You'll apply what you learn immediately in your role, building practical capabilities that drive business results.

Remote Delivery Nationwide

All workshops are delivered online, making it accessible whether your team is in one office or spread across multiple locations. Synchronous live sessions plus asynchronous study resources for flexibility.

Supported by Wider Skills Development

Beyond the core workshops, learners develop online safety awareness, healthier lifestyles, safeguarding knowledge, and other essential skills for modern leaders.

The 8 Core Workshops

One workshop per month for months 1 through 8, each building leadership capability in a key area.

1
Future Plans & Opportunities
Month 1
Strategic thinking and business context. Explore PESTLE and SWOT analysis, understand organisational structures, crisis management, and business case writing. Learn how leaders shape organisational direction.
KSBs: K16, S18, B5
2
People & Relationships
Month 2
Employment law fundamentals, GDPR, protected characteristics, equality and diversity principles. Study Erikson's psychosocial theory, managing relationships professionally, and performance management foundations.
KSBs: K10, K11, S9, B2
3
Building High-Performing Teams
Month 3
Leadership styles, leader versus manager roles, performance management techniques, identifying learning needs, and team dynamics. Master Tuckman stages and Belbin team roles to build effective teams.
KSBs: K1, K2, S2, B1, B4
4
Using Technology & Data Collection
Month 4
Technology adoption in the workplace, data collection methodologies, analysis techniques, data presentation, and technology-enabled solutions. Understand how modern leaders leverage data for decision-making.
Related to technology and data competencies
5
Problem Analysis & Conclusions
Month 5
Systematic problem-solving, root cause analysis, decision-making frameworks, and evidence-based conclusions. Develop the analytical skills leaders need to address workplace challenges effectively.
Related to problem-solving competencies
6
Communicating & Implementing Operational Plans
Month 6
Operational planning, communication strategies across different audiences, stakeholder management, and implementing plans effectively. Monitor progress and maintain momentum. Includes Milestone Review session.
Related to communication and planning competencies
7
Contributing To A Project
Month 7
Project management fundamentals, planning methodologies, resource allocation, risk management, monitoring delivery, and closing projects. Apply project thinking to business initiatives.
Related to project delivery competencies
8
Managing Change & Continuous Improvement
Month 8
Change management models, continuous improvement methodologies, lean thinking principles, Kaizen, and sustaining improvement. Lead your team through change and drive organisational progress.
Related to change and improvement competencies

Your Apprenticeship Journey

A structured 16-month progression from start to End-Point Assessment.

Phase 1: Core Learning

Months 1-8
8 monthly live workshops (6 hours each)
Directed study and assigned tasks
1-to-1 skills coaching reviews
Progression assignments
Wider skills development

Phase 2: Consolidation & Assessment Prep

Months 9-11
Full recap study group session (Month 9)
Summative assessment and portfolio building (Month 10)
EPA project preparation (Month 11)
Continued 1-to-1 coaching

Phase 3: Work-Based Project & EPA

Months 12-16
Workplace project delivery (Months 12-13)
Mock assessments (Month 14)
Gateway review meeting
End-Point Assessment
Apprenticeship complete

Your Qualification

The ST0384 Team Leader/Supervisor Level 3 apprenticeship standard, plus supporting functional skills.

1

Team Leader/Supervisor Level 3

ST0384 Standard

The primary apprenticeship qualification covering leadership, team management, communication, problem-solving, project delivery, and business understanding. Recognised across all sectors and portable for career progression.

2

Functional Skills

English & Maths (if required)

If you don't already hold GCSE English and Maths at Grade 4 or above, you'll complete functional skills qualifications. These develop essential workplace communication and numeracy skills.

Why Choose TESS Group?

Proven delivery excellence and learner outcomes that speak for themselves.

Ofsted Good Rated

Ofsted inspectors rated our apprenticeship delivery as Good. Our trainers, systems, and learner support meet rigorous quality standards.

📊

4.9/5 Learner Rating

Our apprentices consistently rate the programme highly. Real feedback from real learners shows we deliver engaging, practical, and relevant training.

🎓

Dedicated Coaching Model

Each learner gets assigned a skills coach who provides 1-to-1 support, reviews assignments, monitors progress, and adapts support to individual needs and workplace context.

💼

100% Levy Funded

£5,000 fully covered by the Apprenticeship Levy. SMEs can claim 95% government co-investment. No cost to learners or employers.

Frequently Asked Questions

What is the ST0384 Team Leader/Supervisor standard?+

ST0384 is the nationally recognised apprenticeship standard for team leaders and supervisors. It covers leadership behaviours, strategic thinking, team management, communication, problem-solving, change management, and business understanding. It's the only qualification you'll earn from this apprenticeship.

Do I need prior experience?+

No. This programme is designed for both new and aspiring team leaders. Whether you're stepping into a leadership role for the first time or strengthening your existing skills, the 8-module structure builds capability progressively from foundation through to strategic leadership.

How is it funded?+

The apprenticeship is levy-funded via the Apprenticeship Levy at a cost of £5,000. For SMEs without levy balance, 95% government co-investment is available. There is no cost to the learner.

How long does it take?+

14 months on-programme (from first workshop to final assessment), plus End-Point Assessment (EPA). Total programme duration is approximately 16 months. The schedule is structured to fit around your working commitments.

What's included in each workshop?+

Each month features a 6-hour live webinar, directed study resources, assignment tasks, progression tasks that build toward your portfolio, regular 1-to-1 coaching reviews with your skills coach, and wider skills development sessions (online safety, safeguarding, health and wellbeing, etc.).

Is this purely online?+

Yes. All 8 workshops are delivered remotely via live webinars. This makes the apprenticeship accessible to teams across multiple locations or different regions. You also have asynchronous study resources you can access flexibly around your schedule.

What happens during End-Point Assessment?+

After completing your on-programme learning, you'll prepare for EPA through a work-based project, portfolio, and mock assessments. The EPA typically includes a presentation or interview with an independent assessor reviewing your knowledge, skills, and workplace application against the ST0384 standard. Your skills coach supports you throughout.

Can my team join together?+

Absolutely. We work with employers of all sizes, from single learners to cohorts of 10 or more. Multiple apprentices from the same organisation benefit from shared learning and peer support, plus they can apply their learning to team projects together.

Ready to Develop Your Leadership?

The ST0384 Team Leader/Supervisor apprenticeship combines structured live workshops, dedicated 1-to-1 coaching, and real workplace application. Build the skills your team needs to succeed.

8 expert-led live workshops
Dedicated skills coach
Practical workplace projects
392 guided learning hours
£5,000 levy-funded
Ofsted Good rated
Enquire Now

Other Leadership Pathways

After Level 3, continue your development with higher qualifications.

Level 5 - Strategic Leader

CMI Level 5, Middle Management

Next step: Strategic management skills for middle-management roles. 18 months.

Level 7 - Executive Leader

Strategic Leadership for C-suite

Advanced pathway: Strategic vision and executive capability. 24 months.