For non-technical staff. Cyber Essentials-aligned content. Phishing, passwords, MFA, safe remote work, scam invoices — drilled until it's habit, not a poster.
91% of UK cyber breaches start with a person, not a system. Your firewall, your endpoint protection and your SIEM are doing their job. The breach happens when someone in marketing clicks the link, when someone in finance pays the scam invoice, or when someone in HR responds to the LinkedIn message from a fake recruiter. The training that prevents it isn't an annual e-learning module.
This workshop is aligned to Cyber Essentials user-side requirements and the NCSC (National Cyber Security Centre) guidance for non-technical staff — the framework that underpins virtually every credible UK workplace cyber training. We can also map it to ISO 27001 awareness training requirements if you're working towards certification.
The day is built around recognising real attacks. Delegates work through real recent UK phishing examples, drill the 60-second check on actual emails, practise the suspicious-call script, and leave with a personal cyber hygiene checklist for the role — not a generic deck.
Aligned to Cyber Essentials + NCSC guidanceEvery TESS workshop is designed backwards from the change you want to see in your team's behaviour. Here's what coaching graduates do differently on the Monday after.
The 5 red flags — domain, urgency, payload, voice, ask — drilled on real recent UK phishing examples.
Why Password1! still happens. The 3 settings that turn MFA from theatre into protection.
The pattern of a vishing call. The fake recruiter LinkedIn message. The 'helpful' favour.
CEO fraud, fake supplier emails, payment redirection scams — the 3 checks that catch most of them.
The 5 minutes after a click are critical. The exact sequence — what to do, what to say, who to call.
Why blame culture is the biggest cyber weakness. The reporting workflow that actually surfaces incidents.
Half-day format. A focused three-and-a-half hour block — the structure compresses to fit the time without losing the live practice.
Genuinely the first time I've left a coaching course able to do it on Monday. The live rounds with feedback made the difference. My 1:1s have completely changed shape.
Pricing depends on group size, delivery mode (live online vs in-person) and whether we tailor the curriculum to your sector. Closed cohorts start from a few hundred pounds per delegate for half-day workshops and scale from there. Book a 15-minute discovery call and we'll give you a concrete figure within 24 hours.
Cyber Awareness is a focused half-day by design — long enough to drill the phishing and password discipline, short enough that your team don't lose half a day. A full-day option exists when you want to combine it with AI Policy Drafting for an integrated digital governance day.
We're flexible. Most cohorts run with 10–20 delegates, but we regularly deliver for smaller groups of 2–4, particularly for senior teams or specialised sectors. The live coaching rounds work better with even numbers, but we'll make any group work.
Live online is our default and works well for coaching — breakout rooms make the practice rounds work cleanly. We also deliver in-person at your site or a venue you choose, particularly when the cohort already work in the same room.
Typical lead time from a first call to delivery is 2–4 weeks. We can move faster if you need to — the limiting factor is usually your calendar, not ours.
Yes. The frameworks (GROW, TGROW, observable behaviours) stay the same; the examples, exercises and case studies are tailored to your sector, tools and your team's real work. We discuss this on the discovery call and rebrief the practitioner before delivery.
Yes. Every delegate receives a CPD-certified digital certificate on completion. The certificate references the hours of learning and the frameworks covered, so it can be added directly to a CPD record for any chartered or professional body.
We allocate a TESS coaching practitioner based on your sector. All practitioners are independently qualified coaches (ILM Level 5 or equivalent) with active corporate coaching practices. We'll send the named practitioner's bio after the discovery call.
Two ways in. Book a 30-minute discovery call below, or fill out the form and we'll reply within 24 hours with cohort options for your group.