Ofsted Good · Skills England Approved UK · 72% Distinction Rate · 4.9★ from 689+ reviews
Skills England approved · Ofsted Good 🎤Free TESS webinarLIVE

AI apprenticeships
that build AI literacy
& drive AI adoption.

The UK's specialist AI apprenticeship provider. 22 apprenticeships from L3 to L6, three new AI Leadership Units for senior leaders, plus Coachy, our own AI tutor, included free with every learner. Ofsted Good. 100% levy-funded.

Ofsted Good ★★★★★4.9 · 689 reviews 72% Distinction at EPA 10,000+ learners
Trusted by 200+ UK employers  ·  From the FTSE 100 to the NHS
Papa John's eDF NHS England Transport for London Financial Times Sunbelt Rentals Trinity College London Dorset Council University of Kent Eurofins Oliver Agency Buy it Direct Les Ambassadeurs Club Papa John's eDF NHS England Transport for London Financial Times Sunbelt Rentals Trinity College London Dorset Council University of Kent Eurofins Oliver Agency Buy it Direct Les Ambassadeurs Club
The TESS AI Adoption Ladder™

From curious to competitive, one rung at a time.

Every workforce starts somewhere on the AI adoption ladder. Our job is to find your rung, then build a programme that walks every learner up to the next. No team gets left at the bottom.

01
AI-Curious

"We've heard of ChatGPT."

Your team uses AI tools personally but they haven't shown up in the day-to-day workflow.

Data Technician L3Data-Driven Team Leader L31-day AI Accelerator
02
AI-Literate

"Copilot is in our seat licences."

Tools are deployed. A few power-users get value. Literacy is uneven.

AI & Automation Practitioner L4AI for Team LeadersData Analyst L4
03
AI-Adopting

"Real work is shifting."

Departments are rebuilding workflows around AI. Now the question is governance, risk and scale.

AI for Operations LeadersAI Leadership Units L5Business Analyst L4
04
AI-Native

"AI is how we compete."

Your operating model is reshaped around agentic workflows.

Machine Learning Engineer L6All 3 AI Leadership UnitsBespoke transformation
72%
Distinction at EPAUK average 33%. Same standards, our curriculum.
10K+
Learners trainedAcross 200+ employers, from FTSE 100 to four-person SMEs.
4.9
From 689 reviewsIndependently verified on Trustpilot & Google.
£0
Out-of-pocket for levyEvery programme sits within levy bands. SMEs pay 5%.
22 apprenticeships + 3 AI Leadership Units · L3, L6

The full TESS apprenticeship menu.

Every programme below is delivered by TESS, live online, with monthly rolling starts and a dedicated skills coach per learner. 100% levy-funded.

AI Apprenticeships

Our most-requested programmes, covering AI literacy through to ML engineering. All include Coachy, free.
L4 + CMI L3

AI for Team Leaders

Equip people managers to lead AI adoption and upskill their teams responsibly.

ST1512 + CMI L315 mo + EPAup to £18,000
View programme →
L4 + CMI L5

AI for Operations Leaders

Operational leaders running AI-enabled change without the wheels coming off.

ST1512 + CMI L515 mo + EPAup to £18,000
View programme →
L4 + CMI L5

AI for Coaching Professionals

Coaches with the AI literacy to support modern leaders and workforces.

ST1512 + CMI L515 mo + EPAEMCC aligned
View programme →
L6 · Degree-equivalent

AI & ML Fellowship

Engineer production-grade machine learning. Deep + generative AI for senior technical roles.

ST139821 mo + EPAup to £22,000
View programme →

AI Leadership Units

Standalone 30-hour Level 5 units for senior leaders. £750 per unit. No EPA. Funded through the Growth & Skills Levy.
U01 · Level 5

AI Strategy & Opportunity

Where AI plays in your organisation. Build the value cases, set the ambition, align AI to strategy.

AU000930 hours£750/learner
View unit →
U02 · Level 5

AI Adoption & Governance

How to adopt AI responsibly. Frameworks, procurement and risk: the spine of a safe AI programme.

AU001030 hours£750/learner
View unit →
U03 · Level 5

AI Delivery & Transformation

How to scale it. Workforce change, audit, monitoring and the comms that wrap real transformation.

AU001130 hours£750/learner
View unit →

Leadership & Management

Confident first-line and mid-tier managers. CMI & APM backed.
L4 · APM

Associate Project Manager

Project managers certified to APM standard. Delivery confidence plus recognised credentials.

ST083015–18 mo + EPAup to £7,000
View programme →

HR, People & L&D

Modern people practice. The CIPD pathway from foundation to strategic partner.
L3 · + CIPD L3

HR Support

HR foundations done properly. CIPD pathway, modern people practice from day one.

+ CIPD L315–18 mo + EPAup to £4,500
View programme →
L3 · + CMI L3

L&D Practitioner

Build your internal capability builders. Coaching, design and facilitation.

ST0562 + CMI L315–18 mo + EPAup to £6,000
View programme →
L5 · + CMI L5

L&D Consultant Business Partner

L&D leaders aligning learning to business outcomes. Coaching practice baked in.

ST0563 + CMI L516 mo + EPAup to £7,000
View programme →

Data & Analytics

Data-literate operations and decision-makers.
L3

Data Technician

A data-literate operations layer covering Excel, SQL, Power BI and AI tools.

Data Technician12 mo + EPAup to £13,000
View programme →

Business & Improvement

Commercial thinkers, Lean operators.
L3 · Lean

Improvement Technician

Continuous improvement at the front line. Lean thinking, real results.

ST019312–14 mo + EPAup to £4,000
View programme →
L5 · Lean Six Sigma

Improvement Specialist

Lean Six Sigma Green Belt rigour for senior improvement leads.

ST055514–15 mo + EPAup to £9,000
View programme →

Digital & Marketing

In-house digital and creative capability.
L3

Digital Support Technician

Front-line digital support that solves problems and stays current with AI tooling.

Digital Support Tech15 mo + EPAup to £13,000
View programme →
L3 · Content

Content Creator

An in-house content team that ships. Stories, social, SEO and analytics, owned not outsourced.

Content Creator15–18 mo + EPAup to £10,000
View programme →

Operations & Customer

The engine room. Administration, customer experience and cultural-sector specialists.
L3

Business Administrator

The reliable engine room of a small business: admin, operations and comms, all of it.

ST007015–18 mo + EPAup to £5,000
View programme →
L3 · + CMI L3

Cultural Learning & Participation Officer

Cultural-sector specialists building audience engagement programmes.

ST0878 + CMI L315 mo + EPAup to £8,000
View programme →
Selected clients · live cohorts

Recognised by the organisations that matter.

From the FTSE 100 to the NHS, hospitality to higher education. UK employers who chose TESS to lead AI literacy and AI adoption across their teams.

Live cohort in delivery
Hospitality & QSR

9-month accelerated AI & Automation programme

An accelerated, full AI & Automation Practitioner Level 4 apprenticeship, condensed from 15 months into 9 months. Copilot adoption, prompt engineering, agentic workflows, no-code automation and a real business automation project shipped by end of programme. BCS qualification by month 5. Rolling out across the Papa John's UK head office team.

9 mocohort
BCSm5 qualification
£0levy-funded
Also in delivery
Bespoke coaching programmesCMI Coaching L3, L5 & L6
Coaching apprenticeshipsCoaching Professional L5 · EMCC
AI & Automation PractitionerIndustrial & engineering · nationwide
AI for Operations LeadersCreative agency · marketing
AI Leadership Units + bespokeHigher education
AI for People LeadersRetail & ecommerce
Project Management ApprenticeshipsLocal government · public sector
Accredited centre

Professional Qualifications & Compliance Training

TESS Group is an accredited centre for CMI, ILM and CIPD qualifications, from Level 3 to Level 7. Available as standalone professional development or embedded within apprenticeship programmes at no extra cost.

Bolt-on or standalone

L&D Workshops 28 programmes

Half-day and full-day sessions. Bookable as standalone or bolt-on to any apprenticeship programme.

Leadership & Management People & Wellbeing AI & Digital Sales & Commercial
All workshops available face-to-face or virtual · Nationwide delivery Book a discovery call
The product · Coachy

The only AI tutor built into a UK apprenticeship.

Coachy is our 24/7 AI tutor, built on Anthropic Claude and scoped to the entire TESS curriculum. Every learner gets him free: on web and mobile, from day one through to End-Point Assessment.

Curriculum-aware

Knows which units you're on, which projects you've shipped, and what's coming next at EPA.

Always private

Your skills coach sees progress; your line manager doesn't see your conversations.

Practice real conversations

Mock professional discussions, rehearse difficult chats and stress-test ideas before you face them at work.

Sharpens with you

Built on Claude Sonnet 4.5, refined with cohort feedback every quarter.

TRY IT NOW · Live demo, type or tap a prompt
Coachy
Coachycoachy.tessgroup.co.uk
Live
Why use The TESS Group?

Choose any provider. Then ask them this.

We're not the cheapest. We're the one with the credentials that matter, the outcomes that prove it, and the AI tutor built in.

What to ask your provider
The TESS Group
Most providers
Ofsted & Skills EnglandRequired to deliver levy-funded training from 2026
Ofsted Good · Skills England Approved
~Patchy, many "Requires Improvement"
Distinction rate at EPAThe outcome metric that matters
72% distinction at EPA
×UK average 33%
Built-in AI tutor24/7, scoped to your curriculum
Coachy · included free · built on Claude
×Generic ChatGPT, if anything
CMI / CIPD / BCS embeddedChartered quals in the apprenticeship
CMI L3/L5 · CIPD L3/L5 · BCS embedded free
~Often charged extra
Response speedProcurement & pastoral support timing
1 working day reply · named skills coach
~3–10 day queues common
Verified ratingIndependent, recent, public
4.9 / 5 from 689 verified reviews
~Often under 4.0 or hidden
What people say

The receipts. 689 of them.

Independently verified on Trustpilot and Google. From L&D directors at FTSE 100s to apprentices on programme.

4.9
★ Google
★★★★★
452 reviews
4.9
★ Trustpilot
★★★★★
237 reviews
Good
★ Ofsted
★★★★
Independent inspection
★★★★★Trustpilot
"My experience being great was definitely down to the trainer. He broke down the content so well despite it being so dense."
A
Amy
Jan 2026 · Verified
★★★★★Google
"Highly informative and well-structured. The trainer demonstrated excellent expertise and was consistently approachable."
J
James
Mar 2026
★★★★★Trustpilot
"Neil has been an amazing tutor, really adaptable with the learning styles and very understanding."
Y
Yara
Feb 2026
★★★★★Google
"Excellent apprenticeship provider. The AI & Automation programme has transformed how our operations team works."
R
Rachel D.
Feb 2026
★★★★★Trustpilot
"Doesn't just teach AI, it transforms how our coaches think about their craft. The CMI L5 alone made it worthwhile."
S
Sarah M.
Apr 2026
★★★★★Trustpilot
"Really enjoyed the course. Very informative and well delivered."
K
Kathrine F.
Dec 2025
★★★★★Trustpilot
"My experience being great was down to the trainer."
A
Amy
Jan 2026
★★★★★Google
"Highly informative and well-structured. Excellent expertise."
J
James
Mar 2026
★★★★★Trustpilot
"Our trainer was fantastic. Great knowledge, very supportive."
S
Sharon C.
Jun 2025
★★★★★Trustpilot
"Absolutely essential for the role. Helpful, supportive, helped everyone."
L
Lee
Jun 2025
★★★★★Google
"Coachy is the unfair advantage. Like having a 24/7 supervisor."
D
David A.
May 2026
★★★★★Trustpilot
"Took our team from copy-pasting prompts to shipping real automations in 4 months."
M
Maya P.
Mar 2026
★★★★★Google
"The CMI L5 in the Coaching apprenticeship is the standout. Distinction passes."
T
Tara H.
Feb 2026
★★★★★Trustpilot
"Levy fit-check on the first call. Zero hard sell. Refreshing."
N
Nick R.
Jan 2026
★★★★★Trustpilot
"Our trainer was fantastic. Great knowledge."
S
Sharon C.
Jun 2025
★★★★★Trustpilot
"Absolutely essential. Helped everyone."
L
Lee
Jun 2025
Frequently asked

The questions procurement asks first.

Honest answers to the questions every L&D lead, finance director and apprentice raises before they pick up the phone. Can’t find what you’re after? Ask us directly →

01 Funding What does an AI apprenticeship cost my business? +

For levy-paying employers, the answer is nothing additional. The whole programme is drawn from your existing apprenticeship levy account. Non-levy SMEs contribute 5%, with the government covering the other 95%. Every TESS programme sits within published Skills England funding bands (£4,000 to £22,000).

02 Funding My levy is about to expire. Can we still spend it on AI? +

Yes, and quickly. Unused levy expires after 12 months. We’ll map your remaining balance against the right TESS programmes on the discovery call. Levy paperwork takes 2-4 weeks, so the sooner the better.

03 Funding What is the Growth & Skills Levy that funds the AI Units? +

The Growth & Skills Levy is the 2026 evolution of the apprenticeship levy. It opens up shorter, modular Level 5 units (like the three TESS AI Leadership Units) at £750 per learner per unit, with no End-Point Assessment and no apprenticeship commitment.

04 Programmes Which programme should I pick for first-line managers? +

For new and developing managers, the strongest fit is AI & Automation Practitioner + CMI L3. It pairs people-management fundamentals with AI literacy, so your line managers leave the programme able to lead a team and automate the week-to-week. Senior operations leaders should look at the CMI L5 variant instead.

05 Programmes Do apprentices need to write code on the AI programme? +

No. The L4 AI & Automation Practitioner is deliberately no-code. Learners work with Copilot, ChatGPT, Claude and Microsoft Power Platform. Coding only appears in our L6 Machine Learning Engineer pathway (Python, MLOps), which is reserved for technical specialists.

06 Programmes Can you build a bespoke cohort for our organisation? +

Yes. For groups of 8+ learners we run closed bespoke cohorts, tailored to your sector, your projects and your tooling. Recent examples include Papa John’s 9-month accelerated AI cohort and Trinity College London’s AI Leadership Units.

07 Delivery How is the training delivered? Online or in-person? +

Live online by default, nationwide. Workshops are bookable face-to-face or virtual. Every learner gets a named skills coach from day one through to End-Point Assessment, plus 24/7 access to Coachy, our AI tutor.

08 Delivery When can we start? Do you run rolling cohorts? +

We run monthly rolling cohorts. From first discovery call to first learner on programme is typically 4 to 6 weeks, allowing time for funding paperwork. Existing levy employers can move faster.

09 Delivery How does Coachy AI work, and is it really included? +

Built into every TESS programme at no extra cost. Every enrolled learner gets a personal Coachy account on web, mobile and inside Microsoft Teams from day one. Built on Anthropic Claude (Sonnet 4.5), scoped to the TESS curriculum. Conversations stay private to the learner.

10 Results Is TESS Ofsted-rated, and what does Skills England Approved mean? +

Yes, Ofsted Good and on the Skills England Approved Provider list (formerly RoATP). Chartered Partner status with CMI and BCS, NCFE-aligned. From 2026, Skills England approval will be mandatory to deliver levy-funded training. We already have it.

11 Results What is your actual pass rate at End-Point Assessment? +

72% of TESS apprentices pass at distinction, against a UK average of 33%. Overall pass rate is 98%. Numbers are independently verified by our EPA partners and refreshed quarterly.

12 Results How do we measure ROI on an apprenticeship investment? +

Every learner ships a real business automation or improvement project as part of their End-Point Assessment. We’ll work with you to define success metrics up front (time saved, cost avoided, output produced) and report against them every quarter throughout the programme.

Still have a question?

Talk to one of our human advisors. 25 minutes. No deck, no pressure.

Talk to TESS

Find the programme
for your team.

A 25-minute conversation. No deck, no hard sell. Just a clear view of which TESS programme suits your team, and whether your levy account will fund it.

Levy fit check on the call
Sample Coachy walkthrough
Programme comparison sheet
EPA pass-rate data, by sector
Pick a time ★★★★★ 4.9 · 689 reviews · Ofsted Good
Book a discovery call 4.9/5