Testimonials

Given the industry and sector we work in the training and assessment times were flexible to our needs and various locations. Peer to peer feedback has been very useful in terms of taking part in the training and customers are happy to receive a high level service. Team productivity has increased as a result of working more efficiently and safely.

The programme met operational and location needs and was flexible in terms of group dates. In addition there was a bespoke branded learner workbook. The training has support to help overcome challenges within the business through effective communication and given the learners toolkits they can use in real-life such as the gaining commitment methodology and the performance checklist framework.

The staff all enjoyed the training and has boosted their morale as they were able to see each other in a different environment other than work and learn skills from each other. Training was very flexible, all training was done at a convenient time and location that met the needs of the learners and the business.

There has been a great knowledge and insight to support learners in their role, this includes day to day operational processes and how to conduct themselves. The training was interactive and split into groups to work around business needs and focus on specific role needs.

I came across The Tess Group just before Christmas when looking for an Apprenticeship provider. From the first interaction I could tell this organisation was different - flexible, accommodating, genuine and friendly. Over the months we have been working together we have developed a great professional relationship. I actually enjoy all of our interactions. The feedback from my apprentices on their tutor is outstanding. I cannot recommend this organisation highly enough.

Overall I have been very happy with the TESS group and the training I've received; everything from the training sessions to the tutor sessions has been spot on. The course itself has been a really good fit with my job role, I have been able to apply all of the course material to my day-to-day job and I have always got a real-world example to use which makes it even more meaningful. Even down to various projects I've taken on, I have used the techniques learned in the training sessions. In terms of the training sessions; Caroline was very good at explaining everything and making all the content understandable, she also always gave real-world examples to put it into perspective. The tutor sessions/ one-to-ones with Jason were also very good, we knew exactly where we stood and what to do next, and he was always happy to help whenever we needed it. As a business, DPD have had good results with the TESS group and have applied their courses to multiple apprenticeships. I'd 100% recommend them to anyone who wants to do an apprenticeship.