Meet the Head Office Team

Teamwork Makes The Dreamwork!

Head Office Team

Introducing the TESS Head Office Team

Lisa O'Reilly

Lisa O'Reilly


Lisa has been at the TESS Group for 12 years and sits on the board of directors.

Lisa is at her best when working to create fresh business solutions and has a determined vision to offer high quality learning experiences for our learners and clients. 

Lisa loves anything fitness related, including running half marathons with fellow director Rod – and even ran the London marathon in April 2023 raising over £2600 for Angelman Syndrome UK. 

Lauren Doyle

Head of data & MIS

Lauren has over ten years of experience working in Further Education having started working in Administration and Audits for DWP contracts in Leicestershire. Since then, Lauren has developed a niche in understanding paperwork and ensuring learners are enrolled correctly. She is currently the Head of Data and MIS for The TESS Group, where she has been a key member since the beginning in 2009.

Stephanie Richardson

Stephanie Richardson


Stephanie is highly experienced Manager previously working as Head of Retail for an Italian footwear brand.  Her passion for training and development and in particular the apprenticeship sector is where she has chosen to pursue her career over the last 8 years.  A strong people manager Stephanie has the ability to create team working environments which are collaborative and cohesive, delivering exceptional outcomes for our learners.  In addition to this Stephanie is APM PMQ qualified, an IQA and heads up our safeguarding provision ensuring the welfare and safety of our learners is front and centre in all we do. 

Briéd Bradshaw

Briéd Bradshaw

Head of Finance

Briéd is an experienced accounts professional, certified FMAAT and in keeping with our commitment
to continued professional development she has successfully completed the ACCA L7 Professional
Accountant Apprenticeship. Briéd is passionate about providing financials that are relevant and
meaningful to support business growth. She believes people are the key to driving success, valuing
collaboration and teamwork above everything she does. Her experience for securing positive
outcomes for the most challenging of situations and her demand for exacting standards are valued
equally without exception.

Emma Kelleher

Emma Kelleher


Emma has worked in the accounts environment for the last 8 years. Since joining TESS in 2017 her development has soared. Emma is very careful and considered in her work and at the same time manages to work at pace to keep up with the volumes of invoices to process!

Emma is also our Mental Health First Aider.

ian palmer

Ian Palmer


Ian has worked within the education and training sector for over 12 years.  Ian has also managed a large team of Trainer/Assessors/ Skills Coaches for over 4 years, ensuring that all Learners were receiving high-quality training and developing to their full potential. Ian has worked on projects supporting Northamptonshire’s unemployed to develop their Employability Skills and is now our Quality Assurance Lead, constantly developing our programmes to ensure all Learners have the best learning experience. Northamptonshire’s unemployed to develop their  Employability Skills.

Richard Bishop


Richard spent over 40 years working in the IT industry and gained over 20 years experience as a delivery Project Manager. During his years as a Project Manager he qualified as a PRINCE 2 practitioner and became adept at using MS Office plus various bespoke IT systems. Richard is experienced in the management of finances, delivery timescales, matrix management of both internal and external workstreams. Richard took early retirement in 2014 but has returned to the workplace to use his IT knowledge and experience in the Delivery team. Richard loves to race radio control cars as a hobby.

Kellie Tenjarla



With over 17 years’ experience teaching English and Maths Kellie is dedicated to ensuring her learners have the best chance of achieving their qualifications. Since moving from classroom teaching to online in 2020 Kellie has welcomed a new addition to her family, Dottie the dog, who occasionally likes to make an appearance too!

Richie Caines


Richie Caines, a dedicated professional with 23 years of service in the British Army, brings extensive expertise in Lean Six Sigma, learning and development, project management, and leadership. Now focused on applying his wealth of experience to support the development of others, Richie is committed to fostering growth and excellence in individuals and teams.

Jason Davies

Jason Davies


Jason has worked in the Education Sector since 2007 and gained Outstanding knowledge and skills in that time, he worked in the Ceramic industry for 17 years where he gained  management experience. The reason Jason enjoys his job role is because his passion is to ensure that all his learners’ progress and develop through their apprenticeship and achieve a recognised qualification and their careers goals.

Elaine Denney

Elaine Denney


Elaine has worked in training and learning for over 20 years, as a tutor, coach, trainer, and IQA. She has supported learners through several apprenticeships including management, customer services, business administration, and professional coaching. She is passionate about supporting individuals to achieve
success and enjoys seeing individuals progress in their chosen careers.

Kaley Bannister


Kaley has 14 years industry experience in delivering apprenticeship programmes both classroom, and 1-2-1 workplace based, in Management and Leadership, Business Administration and Customer Service. Kaley is a qualified IQA and an experienced additional learning and social needs support tutor.

Mark Swales


Mark’s background is in sport where he built up a career in coaching and coach education, working for a professional football team and the FA. He then transferred his skills into secondary school education and spent 15 years as a teacher of sport in an “outstanding” 6th form, becoming a Programme Lead, Head of Vocational Courses and Quality Nominee. More recently he has delivered an apprenticeship programme at Leeds United Academy. Mark has vast amounts of experience in working with and leading people which, along with his passion and drive to help people achieve, supports our learners in attaining qualifications and gaining successful outcomes.

Nicola Dulson

Skills Coach

Nicola has worked in a Learning and Development role for 18 years and initially gained her knowledge working within the travel industry. The last 10 years have been spent with a Training provider supporting many learners through many varied NVQ standards including Management, Coaching, Business Admin and Customer Service and celebrating their successful achievements. Her passion is the learner journey and their development and progression along the way.


Office clown

As one of the smallest members of the team, Bluey certainly has a larger than life presence in the office! Often full of energy and treats, he brings his own unique style of comedy to the office and contributes many thoughts to meetings and team get-togethers, helping to maintain our friendly and vibrant atmosphere. He is an important member of the team and lives up to each one of our values. With his goofy outlook on life, he inspires us to remain positive, he is a reliable team mate to make you feel better when you need some friendly support, bold in both nature and his red colouring, he collaborates on many projects, so long as the outcome results in treats and a pat on the head! 

sherlock doyle

In Loving Memory of
Sherlock Doyle

During his time with The TESS Group, Sherlock took his role as Stress Management Coordinator very seriously. He always brought an element of fun to the office whenever he was in, ready to greet everyone with a smile. The positive energy and enthusiasm that he showed epitomised our values and he will be sorely missed. 

rod doyle

Rod Doyle


Rod Doyle is a modern leader who believes in creating winning ways and habits through a mixture of theory and common practices. Rod Doyle and the Senior Leadership Team have built a business with a 21st Century spin on branding by creating a ‘community of businesses’ that all interact and interconnect to the betterment of each.

clive doyle

Clive Doyle


Retired from the police service having performed the role of Superintendent in charge of operations including the management of large sporting events and music festivals. Clive created a training company to ensure that safety staff were safety competent and skilled in customer service.

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