Donor segmentation & next-best-ask
Apprentices build CRM-based segmentation that drives smarter ask amounts and channel choices, typical 15–25% supporter income uplift inside year one.
Train your fundraising, services and operations teams to build AI workflows for donor segmentation, beneficiary outreach and grants management, using your apprenticeship levy (or someone else's via levy share).
Five workflows charities ship inside a TESS apprenticeship, every learner builds against your own CRM and supporter data.
Apprentices build CRM-based segmentation that drives smarter ask amounts and channel choices, typical 15–25% supporter income uplift inside year one.
Train teams to use AI to prioritise outreach to highest-need beneficiaries, letting your delivery resource go further.
Apprentices build the kind of personalisation infrastructure normally only seen in commercial brands, applied to supporter journeys.
ML over your historic grants data to predict win likelihood and resourcing impact, sharper bid choices, less wasted effort.
Apprentices build volunteer-matching systems that pair skills, location and availability, reducing volunteer turnover.
Three pathways for charity roles, all levy-eligible, and levy-share-friendly if you're under the £3M threshold.
For database admins, fundraising assistants and operations co-ordinators who need real SQL, Python and BI skills.
Flagship pathway for fundraising managers, service leads and digital ops, ship a live AI build.
For service managers, area managers and team leads across charities and not-for-profits.
Yes, non-levy charities pay just 5%, with the government funding 95%. You can also receive transferred levy from a corporate partner (we'll help broker).
Yes, we cover AI governance and trustee-board reporting in L4 explicitly. Apprentices ship paper that fits straight into trustee meetings.
All training uses synthetic data. Real-data projects only run inside your existing data-protection regime, supervised by your DPO.
Yes, we routinely run cohorts that mix 3-5 small charities to hit cohort viability.
Strongly, apprentices learn to build outcome-evidence pipelines that make funder reporting easier and more credible.
30-minute call with our third-sector lead, we'll map roles to standards and explore levy-share options if you're non-levy.
Last updated: 24 May 2026