Learner story
Alex's story: tenders that shot up in quality
What AI & Automation Level 4 changed for Alex, in 52 seconds.
AI & Automation
Practical AI tips, governance thinking and the skills employers are hiring for next, from our live AI workshops with William McKee and Haami, plus a learner on the programme today.
New from the workshop floor
Workshop tip
AI lifts your work. You still steer it.
Haami, TESS AI trainer, on why you still set and adjust the process. 22 seconds.
Workshop tip
You're a better judge than the AI's confidence score
Haami, TESS AI trainer, on why your own judgement counts for more. 26 seconds.
Workshop tip
Size the time your team could get back
Haami, TESS AI trainer, on how often x time saved x people. 23 seconds.
Learner story
Alex's story: the full version
The longer cut, including Alex on his tutor William. 82 seconds.
AI & Automation
AI on the Supermarket Shelf
What computer vision actually does in day-to-day operations, counting biscuits.
AI & Automation
Sharpen the Axe First
Why preparation beats tool hype when deploying AI.
AI & Automation
Why Most AI Projects Fail
80–90% of AI initiatives don't return value. The fix: do the legwork first.
AI & Automation
Can You Undo the Mistake?
AI governance in one question: how reversible is the error?
AI & Automation
Not an Exam, a Journey
How apprenticeship assessment rewards progress, not perfection.
AI & Automation
Beat the Blank Page
The simplest AI productivity habit: skip the blank document, edit instead.
Ready to build real AI skills in your team? Book a discovery call with TESS Group Explore the AI & Automation apprenticeship →
Leadership & Managing Change
Leading people through change, from our live leadership sessions with Jamie Chambers. These clips feed into the CMI Managing Change unit our learners complete.
Leadership & Managing Change
Try the Hands Test
Do it along with the video, feel why even simple change is uncomfortable.
Leadership & Managing Change
Pizza Won't Fix Turnover
Turnover is a symptom, not a problem. Stop funding band-aids.
Leadership & Managing Change
Resistance Is Feedback
Listen to understand, not to respond, what pushback really tells you.
Leadership & Managing Change
Ask Why Five Times
The complete Five Whys technique with a worked example.
Leadership & Managing Change
'We've Tried This Before'
The early-warning signs that a change initiative is quietly failing.
Leadership & Managing Change
Change Is a Form of Loss
Acknowledge loss, communicate through uncertainty, celebrate new beginnings.
Want leaders who can carry change? Book a discovery call with TESS Group Explore the AI for Team Leaders programme →
Coaching
Time management, prioritisation and evaluation tools from our live coaching sessions with Jamie Chambers. These clips feed into the CMI Coaching unit our learners complete.
Coaching
Too Busy to Think?
The busyness spiral that stops people thinking, and how coaching breaks it.
Coaching
The Jar of Life
Big rocks first: the classic prioritisation metaphor, plus the coaching conversation.
Coaching
Move It to Quadrant Two
Stop firefighting: the Covey Matrix fix for the client who calls all day.
Coaching
Did the Training Change You?
What boards actually want to see from training spend, evidenced change.
Coaching
The Boiling Frog
Small, consistent changes stick. Big-bang change gets noticed, and resisted.
Coaching
Effective vs Efficient
Doing the right things vs doing things the right way, and the 80/20 rule.
Want coaching skills inside your team? Book a discovery call with TESS Group Explore the AI Coaching Professionals programme →
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