A practical one day workshop for teams with Microsoft 365. Every learner designs, builds and publishes a working Copilot Studio agent, on your data, your tenant (or our sandbox), your dates.
Six concrete capability shifts, tied to behaviour change, not handouts. All of it covered in the one day.
What Copilot Studio actually adds, and which of your workflows genuinely need an agent, most do not.
Connect an agent to your own knowledge, SharePoint, websites and uploaded files, so it answers from your truth, not the open internet.
Design conversations that branch, capture data and act, not just chat.
Make the agent do real work, raise tickets, update lists, send approvals.
Test panels, escalation to a human, content moderation settings, and what to check before anyone else touches it.
Deploy to Teams and web, Microsoft Purview controls, licensing and message credits explained in plain English.
We scope each cohort's builds on the discovery call, against your real workflows. These three come up most often.
Resolves password, access and how-do-I questions on the spot, grounded in your IT knowledge base, and raises the genuine incidents in your service desk via Power Automate.
Answers people questions from your own policy documents, walks new starters through their first weeks, and hands off to HR the moment it should.
Chases missing purchase order details, checks requests against policy, and pushes clean approvals into an automated flow.
You're a Microsoft 365 admin, operations lead, IT generalist or internal "Copilot champion". Anyone tasked with making Copilot pay for itself.
You're a developer who wants pro-code agents, that's Azure AI Foundry territory. Or you're a senior leader who wants strategy: take our AI for Leaders programme or the AI Leadership Units instead.
The workshop runs as a closed cohort on your dates, with up to 12 delegates. We build in your tenant where licensing allows, or in our sandbox where it doesn't, so the agents your team publishes are real, not throwaway lab exercises.
Design, build and publish a working agent.
Two routes when one day won't cover it.
No, TESS provides sandbox access for the workshop. If you run it in your own tenant we will tell you exactly what licensing you need on the discovery call, in plain English, including message credits.
It covers the same ground, then goes further: your team builds on your real workflows and leaves with a published agent, not a completed lab.
No. Copilot Studio is a no-code builder. Anyone comfortable with Excel formulas or Power Automate is more than enough.
Every cohort is priced individually, based on group size and delivery mode (live online or in-person). Book a 15-minute discovery call and we will give you a concrete figure within 24 hours.
Workshops on their own are typically self-funded. If you commission this alongside an ST1512 apprenticeship cohort or the AI leadership units, the workshop can usually be structured into the cohort spend. Talk to us and we'll structure it.
The workshop is the fast on-ramp: agents in production within weeks. The Microsoft Copilot edition of the Level 4 apprenticeship is the durable route, 12 to 15 months, levy-funded, up to five qualifications including Microsoft AB-730. Most clients start with the workshop and enrol the builders on the apprenticeship.
Up to 12 per cohort, with 6–8 the sweet spot for per-learner outcomes. Typically 2–4 weeks from enquiry to delivery, and same-week delivery is sometimes possible for urgent cohorts.
Two ways in. Book a 30-minute discovery call below, or fill out the form and we'll reply within 24 hours with cohort options for your group.