TESS leadership video · 1m18 · Managing Change

Change Is a Form of Loss — leading people through transition.

Name: Change Is a Form of Loss — TESS workshop clip
Uploaded: 2026-06-11
Duration: 1 min 18 s
Description: Even changing the staff-room coffee is a loss of certainty. How leaders acknowledge loss, communicate through uncertainty, and support people through transitions.

From a live TESS leadership session with trainer Jamie Chambers · captions included

“If we don't know the answers, people fill that gap with whatever nonsense they can.”

The human side of change leadership: acknowledge the loss, validate feelings, communicate consistently even without all the answers, and celebrate new beginnings. These clips come from live sessions that feed into the CMI Managing Change unit our learners complete.

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