TESS leadership video · 1m37 · Managing Change

Pizza Won't Fix Turnover — root cause beats symptom every time.

Name: Pizza Won't Fix Turnover — TESS workshop clip
Uploaded: 2026-06-11
Duration: 1 min 37 s
Description: High staff turnover isn't a problem — it's a symptom. Why Pizza Fridays are paracetamol for a broken arm, from a live TESS leadership session.

From a live TESS leadership session with trainer Jamie Chambers · captions included

“If we haven't understood the root cause, then that pizza is a Band-Aid. It's your paracetamol for a broken arm.”

Jamie Chambers on the most common trap in workplace problem-solving: treating the symptom. A vivid, funny reframe every manager will recognise. These clips come from live sessions that feed into the CMI Managing Change unit our learners complete.

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