Beyond the unconscious bias slide deck. Psychological safety, inclusive everyday behaviours, microaggression interventions and the language that turns intent into impact.
Most inclusion training is an annual e-learning module and a slide deck about unconscious bias. The data is unequivocal: it doesn't change behaviour. People can ace the quiz on Tuesday and still talk over their colleague on Wednesday. Belonging is built in the everyday moments — the meeting interruptions, the email tone, the 'who gets credit' — not in a one-off course.
This workshop is built on Amy Edmondson's psychological safety framework (Harvard Business School) and the 6 traits of inclusive leadership from Deloitte and Bernadette Bourke — the most evidence-based UK inclusion frameworks in current practice. We combine them with practical microintervention scripts from the research of Derald Wing Sue (Columbia).
The day is built around your actual team moments. Delegates name a real recent moment when inclusion didn't happen — an interruption, a credit-stolen, a meeting where the same voices dominated — and practise the intervention live, with practitioner feedback. So the change is behaviour, not awareness.
Built on Edmondson's Psychological Safety + Deloitte's 6 TraitsEvery TESS workshop is designed backwards from the change you want to see in your team's behaviour. Here's what coaching graduates do differently on the Monday after.
Edmondson's 4 stages — inclusion safety, learner safety, contributor safety, challenger safety — applied to your real team's rituals.
Three meeting practices that surface the quiet contributors without putting them on the spot.
The 4 microintervention scripts (Sue/Spanierman) — drilled in pairs on real recent incidents.
The discipline of naming whose idea it was — and the pattern interruption when credit defaults to the loudest person.
What to do when you're not the affected person — the 3-step ally framework that doesn't centre yourself.
Stop relying on annual training. A quarterly cadence built into team rituals — retros, 1:1s, performance reviews.
Full-day format shown. The half-day version focuses on the morning blocks with a condensed live round at the end.
Genuinely the first time I've left a coaching course able to do it on Monday. The live rounds with feedback made the difference. My 1:1s have completely changed shape.
Pricing depends on group size, delivery mode (live online vs in-person) and whether we tailor the curriculum to your sector. Closed cohorts start from a few hundred pounds per delegate for half-day workshops and scale from there. Book a 15-minute discovery call and we'll give you a concrete figure within 24 hours.
Half day works for managers who've already had inclusion fundamentals and want to add the intervention practice. Full day is the right choice when this is the team's first formal inclusion workshop — the afternoon's live intervention rounds with practitioner feedback are what changes behaviour.
We're flexible. Most cohorts run with 10–20 delegates, but we regularly deliver for smaller groups of 2–4, particularly for senior teams or specialised sectors. The live coaching rounds work better with even numbers, but we'll make any group work.
Live online is our default and works well for coaching — breakout rooms make the practice rounds work cleanly. We also deliver in-person at your site or a venue you choose, particularly when the cohort already work in the same room.
Typical lead time from a first call to delivery is 2–4 weeks. We can move faster if you need to — the limiting factor is usually your calendar, not ours.
Yes. The frameworks (GROW, TGROW, observable behaviours) stay the same; the examples, exercises and case studies are tailored to your sector, tools and your team's real work. We discuss this on the discovery call and rebrief the practitioner before delivery.
Yes. Every delegate receives a CPD-certified digital certificate on completion. The certificate references the hours of learning and the frameworks covered, so it can be added directly to a CPD record for any chartered or professional body.
We allocate a TESS coaching practitioner based on your sector. All practitioners are independently qualified coaches (ILM Level 5 or equivalent) with active corporate coaching practices. We'll send the named practitioner's bio after the discovery call.
Two ways in. Book a 30-minute discovery call below, or fill out the form and we'll reply within 24 hours with cohort options for your group.