Most EQ training is self-awareness theory. Goleman's 4 domains in real management moments, the 1:1, the conflict, the high-stakes presentation, the post-restructure stand-up.
Most workplace EQ training is a self-assessment, a 90-minute presentation on Daniel Goleman, and a quiet sense that you came out the same person you went in as. The problem isn't the framework, Goleman's model is excellent. The problem is that EQ is a practice, not an insight, and most workshops never get past the insight stage. Awareness without practice doesn't change behaviour in the meeting room.
This workshop is built on Daniel Goleman's 4-domain model, the most widely-used EQ framework in UK leadership development, combined with the Mayer-Salovey four-branch ability model (the academic basis for EQ as a measurable competency) and Plutchik's emotion wheel for the language work. The WEF ranks EQ as the #2 in-demand skill for 2026.
The day is built around the 5 hardest moments in modern leadership: the 1:1 with a frustrated direct report, the conflict between two peers, the high-stakes presentation, the post-restructure team meeting, and the feedback to a senior leader. Pairs drill EQ in each moment, with practitioner feedback on observed behaviour, so the change is practice, not awareness.
Built on Goleman's 4 Domains + Mayer-Salovey four-branch modelEvery TESS workshop is designed backwards from the change you want to see in your team's behaviour. Here's what coaching graduates do differently on the Monday after.
Plutchik's emotion wheel, move past 'fine' and 'frustrated' into the language that unlocks the right response.
The 90-second physiological response, and the practice that gives you back the third second to choose.
Social awareness, the 4 signals you're probably missing, and the 4 you're over-interpreting.
EQ in the 1:1 with the frustrated direct report. EQ in the conflict between peers. Drilled in pairs.
Cialdini's principles, EQ-flavoured. The difference between rapport and rapport-faking.
Three small commitments, daily emotion-naming, weekly social-awareness check, monthly relationship audit.
Full-day format shown. The half-day version focuses on the morning blocks with a condensed live round at the end.
Genuinely the first time I've left a coaching course able to do it on Monday. The live rounds with feedback made the difference. My 1:1s have completely changed shape.
Pricing depends on group size, delivery mode (live online vs in-person) and whether we tailor the curriculum to your sector. Closed cohorts start from a few hundred pounds per delegate for half-day workshops and scale from there. Book a 15-minute discovery call and we'll give you a concrete figure within 24 hours.
Half day works for leaders who've already done EQ awareness training and want the practice layer. Full day is the right choice when this is the team's first formal EQ workshop, the afternoon's live drills on the 5 hardest moments are the bit that turns awareness into practice.
We're flexible. Most cohorts run with 10–20 delegates, but we regularly deliver for smaller groups of 2–4, particularly for senior teams or specialised sectors. The live coaching rounds work better with even numbers, but we'll make any group work.
Live online is our default and works well for coaching, breakout rooms make the practice rounds work cleanly. We also deliver in-person at your site or a venue you choose, particularly when the cohort already work in the same room.
Typical lead time from a first call to delivery is 2–4 weeks. We can move faster if you need to, the limiting factor is usually your calendar, not ours.
Yes. The frameworks (GROW, TGROW, observable behaviours) stay the same; the examples, exercises and case studies are tailored to your sector, tools and your team's real work. We discuss this on the discovery call and rebrief the practitioner before delivery.
Yes. Every delegate receives a CPD-certified digital certificate on completion. The certificate references the hours of learning and the frameworks covered, so it can be added directly to a CPD record for any chartered or professional body.
We allocate a TESS coaching practitioner based on your sector. All practitioners are independently qualified coaches (ILM Level 5 or equivalent) with active corporate coaching practices. We'll send the named practitioner's bio after the discovery call.
Two ways in. Book a 30-minute discovery call below, or fill out the form and we'll reply within 24 hours with cohort options for your group.