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Improvement Technician Level 3

Master Lean Six Sigma foundations and transform your workplace through continuous improvement. Eliminate waste, optimise processes, and develop practical CI skills.

12
Month Programme
326
OTJ Hours
£4,000
Funding
1
Qualification
Level 3 ApprenticeshipST0193 StandardST0193 Standard
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Who Is This For?

🏭

Manufacturing & Production

Lean tools to reduce cycle times, eliminate bottlenecks, and improve throughput. Drive measurable quality and efficiency gains.

⚙️

Operations & Logistics

Streamline workflows, reduce waste in supply chains, and optimise warehouse operations. Make every process count.

📊

Quality Assurance

Root cause analysis, defect prevention, and statistical process control. Build systems that catch problems before customers.

🏥

Healthcare & NHS

Apply Lean to patient pathways, theatre scheduling, and clinical workflows. Improve care quality whilst freeing up time.

💰

Financial Services

Eliminate process waste in transaction handling, customer onboarding, and back-office operations.

🏙️

Public Sector & Services

Lean principles adapted for service delivery. Improve citizen/customer experience whilst managing resources effectively.

Your Professional Qualification

1

ST0193 Improvement Technician

Level 3 Apprenticeship

DfE-approved standard covering continuous improvement, change management, data analysis, lean tools, and workplace problem-solving.

What You'll Learn

01

Lean Principles & Six Sigma

Lean fundamentals, Six Sigma basics, 8 wastes, PDCA cycle, and Kaizen thinking.

02

Process Mapping & Analysis

SIPOC, Value Stream Mapping, Voice of Customer, and root cause analysis.

03

5S & Standard Work

5S methodology, standard work procedures, and visual management techniques.

04

Statistical Process Control

SPC concepts, Pareto analysis, data-driven decisions, and quality control.

05

PDCA & Experimentation

PDCA cycles, Design of Experiments, hypothesis testing, and validation.

06

Business Case Development

Build business cases for improvement, change management, and sustainability.

07

Coaching & Mentoring

CMI coaching skills: mentor colleagues, support team development, and embed CI culture.

08

Safeguarding & Prevent

NCFE safeguarding knowledge, duty of care, and Prevent duty awareness.

09

Portfolio & EPA Preparation

Knowledge consolidation, mock assessments, and Gateway readiness.

Your 12-Month Learning Journey

Months 1–2

Foundations

Lean principles, Six Sigma, 8 wastes, PDCA cycle, Kaizen thinking. Building the mindset and language of CI.

Months 3–4

Process Mapping & Problem Solving

SIPOC, Value Stream Mapping, Voice of Customer, root cause analysis. See where problems hide.

Months 5–6

Lean Tools & Data Analysis

5S, standard work, Statistical Process Control, Pareto analysis. Practical tools for waste reduction.

Months 7–9

Experimentation & Implementation

PDCA cycles, Design of Experiments, business case development, change management. Implement sustainable solutions.

Months 10–12

EPA

Knowledge test, improvement project report with presentation. Graded Distinction / Pass / Fail. ST0193 standard.

Frequently Asked Questions

Who is eligible?+

Aged 18+ with Level 2 qualifications or equivalent. Suits frontline staff, technicians, and junior supervisors across all sectors. No prior Lean experience required.

What is the time commitment?+

12 months including weekly webinars (2-3 hours), study tasks (4-6 hours/week), on-the-job project work, and fortnightly 1-to-1 coaching. 8-12 hours per week total.

How is it funded?+

£4,000 funded through the Apprentice Levy. Government co-investment available for smaller employers.

What makes TESS different?+

Lean Six Sigma foundations with real workplace projects, 326 hours on-the-job learning, 1-to-1 coaching, and Ofsted Good with 4.9/5 ratings.

What if I don't pass EPA?+

Strong success rates through structured mock assessments. Re-assessment support provided at no additional cost if needed.

Transform Your Operational Performance

Master Lean Six Sigma foundations and drive continuous improvement. 12 months, fully funded.

ST0193 apprenticeship standard
Lean Six Sigma foundations
12-month structured programme
£4,000 fully funded
326 hours on-the-job learning
1-to-1 improvement coaching
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