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Operations & Departmental Manager Level 5

Master operational strategy, resource management, and departmental leadership. Transform team leaders into strategic operations managers with a CMI Level 5 qualification.

18
Months Programme
100%
Levy Funded
12
Expert Workshops
CMI L5
Qualification
Level 5 ApprenticeshipCMI AccreditedST0385 Standard
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Built for Every Operational Role

⚙️

Operations & Logistics

Streamline processes, manage supply chains, optimise resources, and lead teams to deliver consistent results.

💼

Financial Operations

Manage budgets, forecasting, cost control, and P&L responsibility. Make data-driven financial decisions.

👥

HR Operations & People

Master performance management, coaching, talent development, and employee engagement.

📋

Project & Programme Management

Lead cross-functional projects from scoping to delivery. Apply agile and waterfall methodologies.

🔄

Change & Continuous Improvement

Champion operational transformation with Lean, Six Sigma, and change management models.

🏆

General Management

Governance, compliance, strategic planning, and decision-making for department heads and area managers.

Your Qualifications & Professional Memberships

1

CMI or ILM Level 5

ST0385 Certificate

Nationally recognised Level 5 qualification in management and leadership. Demonstrates strategic operations competence.

2

CMI Professional Membership

Full Member Status

Full CMI member status. Access to resources, events, CPD tools, and the UK's largest management community.

3

Route to Chartered Manager

CMgr MCMI

With 3+ years experience, graduates can apply for CMgr MCMI — the gold standard in UK management qualifications.

Your Learning Roadmap

Months 1–3

Foundations & Self-Awareness

Building your management baseline: self-awareness, professional development, and operational fundamentals.

Months 4–8

Operational Strategy

Strategic planning, P&L management, resource allocation, and departmental governance.

Months 9–13

Leadership at Scale

Cross-functional team leadership, change management, continuous improvement, and data-driven decisions.

Months 14–18

Advanced Practice

Advanced operational strategy, workplace project, and consolidation of learning.

Months 19–23

EPA

End-Point Assessment: professional discussion, workplace project presentation, and competency assessment.

Frequently Asked Questions

What qualification do I earn?+

CMI or ILM Level 5 Certificate in Management & Leadership, plus CMI Professional Membership and pathway to Chartered Manager status.

How long is the programme?+

18 months on-programme plus 5 months End-Point Assessment. Structured for distinction-level outcomes.

How is it funded?+

100% funded through the Apprenticeship Levy. No cost to learner or employer.

Is this suitable for my sector?+

Yes — the programme is sector-agnostic and applies to operations, finance, HR, projects, change management, and general management roles.

What makes this different from a generic MBA?+

This is hands-on, workplace-applied learning with CMI accreditation. You lead real operational improvements while earning a nationally recognised qualification.

Ready to Master Operations Leadership?

Transform team leaders into strategic operations managers with CMI Level 5.

CMI or ILM Level 5 qualification
Route to Chartered Manager
18 months structured learning
100% levy funded
Sector-agnostic — applies universally
Professional membership included
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