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Improvement Technician Level 3

Master Lean Six Sigma foundations and transform your workplace through continuous improvement. Eliminate waste, optimise processes, and develop practical CI skills.

12
Month Programme
326
OTJ Hours
£4,000
Funding
3
Qualifications
Level 3 ApprenticeshipST0193 StandardCMI + NCFE Included
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Who Is This For?

🏭

Manufacturing & Production

Lean tools to reduce cycle times, eliminate bottlenecks, and improve throughput. Drive measurable quality and efficiency gains.

⚙️

Operations & Logistics

Streamline workflows, reduce waste in supply chains, and optimise warehouse operations. Make every process count.

📊

Quality Assurance

Root cause analysis, defect prevention, and statistical process control. Build systems that catch problems before customers.

🏥

Healthcare & NHS

Apply Lean to patient pathways, theatre scheduling, and clinical workflows. Improve care quality whilst freeing up time.

💰

Financial Services

Eliminate process waste in transaction handling, customer onboarding, and back-office operations.

🏙️

Public Sector & Services

Lean principles adapted for service delivery. Improve citizen/customer experience whilst managing resources effectively.

3 Professional Qualifications

1

ST0193 Improvement Technician

Level 3 Apprenticeship

DfE-approved standard covering continuous improvement, change management, data analysis, lean tools, and workplace problem-solving.

2

CMI Level 3 Coaching

Chartered Management Institute

Develop coaching skills to mentor colleagues, drive team development, and embed CI culture.

3

NCFE Level 2 Safeguarding

Industry Standard

Essential safeguarding knowledge and Prevent duty awareness for any role involving team leadership.

What You'll Learn

01

Lean Principles & Six Sigma

Lean fundamentals, Six Sigma basics, 8 wastes, PDCA cycle, and Kaizen thinking.

02

Process Mapping & Analysis

SIPOC, Value Stream Mapping, Voice of Customer, and root cause analysis.

03

5S & Standard Work

5S methodology, standard work procedures, and visual management techniques.

04

Statistical Process Control

SPC concepts, Pareto analysis, data-driven decisions, and quality control.

05

PDCA & Experimentation

PDCA cycles, Design of Experiments, hypothesis testing, and validation.

06

Business Case Development

Build business cases for improvement, change management, and sustainability.

07

Coaching & Mentoring

CMI coaching skills: mentor colleagues, support team development, and embed CI culture.

08

Safeguarding & Prevent

NCFE safeguarding knowledge, duty of care, and Prevent duty awareness.

09

Portfolio & EPA Preparation

Knowledge consolidation, mock assessments, and Gateway readiness.

Your 12-Month Learning Journey

Months 1–2

Foundations

Lean principles, Six Sigma, 8 wastes, PDCA cycle, Kaizen thinking. Building the mindset and language of CI.

Months 3–4

Process Mapping & Problem Solving

SIPOC, Value Stream Mapping, Voice of Customer, root cause analysis. See where problems hide.

Months 5–6

Lean Tools & Data Analysis

5S, standard work, Statistical Process Control, Pareto analysis. Practical tools for waste reduction.

Months 7–9

Experimentation & Implementation

PDCA cycles, Design of Experiments, business case development, change management. Implement sustainable solutions.

Months 10–12

EPA

Knowledge test, improvement project report with presentation. Graded Distinction / Pass / Fail. ST0193 standard.

Frequently Asked Questions

Who is eligible?+

Aged 18+ with Level 2 qualifications or equivalent. Suits frontline staff, technicians, and junior supervisors across all sectors. No prior Lean experience required.

What is the time commitment?+

12 months including weekly webinars (2-3 hours), study tasks (4-6 hours/week), on-the-job project work, and fortnightly 1-to-1 coaching. 8-12 hours per week total.

How is it funded?+

£4,000 funded through the Apprentice Levy. Government co-investment available for smaller employers.

What makes TESS different?+

Three qualifications (not just one), CMI Coaching and NCFE Safeguarding included, 326 hours on-the-job learning, 1-to-1 coaching, and Ofsted Good with 4.9/5 ratings.

What if I don't pass EPA?+

Strong success rates through structured mock assessments. Re-assessment support provided at no additional cost if needed.

Transform Your Operational Performance

Master Lean Six Sigma foundations and drive continuous improvement. 3 qualifications, 12 months, fully funded.

3 professional qualifications
Lean Six Sigma foundations
12-month structured programme
£4,000 fully funded
326 hours on-the-job learning
1-to-1 improvement coaching
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