The same ST1512 AI & Automation Practitioner standard, taught through Claude, Claude Projects and no-code automation (Make, Zapier, n8n). Vendor-neutral, so it fits whatever office suite you already run. They will design, build and maintain the AI workflows and automations that take real work off the team. 12 months plus a 3-month EPA. No coding. 100% levy-funded at £18,000.
This edition runs as a single-employer closed cohort: your people, your Claude for Work workspace, and a schedule that fits your business. Typically eight or more learners, with start dates agreed with you, so there is no fixed monthly intake to wait for.
Hands-on across the Claude stack
And more: MCP · Claude in Chrome · Claude Code · Artifacts · we update the toolkit as the Claude landscape shifts.
Claude leads on reasoning, writing and analysis, the three things knowledge workers do all day. The skills land on real drafting, summarising and decision work from day one.
Your data is not used to train Anthropic models. SSO, audit logs and admin controls come with Claude for Work, Team and Enterprise, which matters for regulated and confidential work.
Claude complements any office suite, so you keep what you already run. MCP connectors and Claude Projects link Claude to your tools and data, and a no-code stack (Make, Zapier, n8n) handles automation.
TESS trains teams on Claude every week. The provider teaching you the programme already runs on the model your team will learn, every day.
The reasoning, writing and analysis engine, with enterprise controls.
Custom Claude workspaces built around a team function.
Connect Claude to your tools and data, no coding required.
Tag @Claude in Slack to delegate work, plus Claude in Chrome.
Interactive tools and apps built right inside a chat.
No-code automation triggered from Claude outputs.
If your team has Claude for Work, Team or Enterprise, you have everything needed to take part. There is nothing else to buy: we provide sandbox access to the automation tools (Make, Zapier and n8n) for the hands-on build modules, so apprentices learn the full stack without any extra licensing on your side.
Just Claude for Work · We provide the restClaude handles drafting, summarising and reformatting across documents and email at scale. Apprentices learn the prompting patterns that turn a 30-minute draft into a 2-minute review.
Claude analysis turns spreadsheets into an analyst-tier tool. Forecasting, scenario modelling and reconciliation that used to need a data analyst now happens in minutes.
Apprentices design, test and deploy domain-specific Claude Projects for HR queries, finance approvals, IT service desk and customer FAQs.
Replace manual approval chains, multi-system data entry and inbox triage with no-code automations in Make, Zapier or n8n, triggered from Claude outputs.
Anthropic's enterprise controls (your data is not used for training, SSO, audit logs, admin controls) and AI governance frameworks, embedded through the BCS AI & Data Ethics module.
Claude Artifacts that turn a brief into a working, interactive tool, explained in plain English. Apprentices ship at least one production Artifact during the programme.
The Claude edition is delivered as a single-employer closed cohort, so every module is taught in the exact tools your team already uses. Same ST1512 standard, same £18,000 funding band, same BCS End-Point Assessment. Typically eight or more learners.
Just one or two people, or want a rolling monthly intake? The standard multi-tool apprenticeship runs open cohorts every month.
Industry-recognised credentials from BCS and NCFE. Two are standard for every delegate. Two are optional, take one, the other, or both. All four sit inside the £18,000 levy band.
Standard
Chartered Institute for IT. Awarded by the same body running the End-Point Assessment.
Signals AI literacy at a chartered industry standard. Defensible to auditors, regulators and customers asking "are your people qualified to do this?"
Standard
Turns a generic AI subscription into a daily productivity multiplier across the team.
The lever that turns "we have Claude access" into "everyone in our team actually saves 6+ hours a week." Most productivity gains from AI come from this skill, not the platform.
Optional
Working with data: cleaning, analysing, visualising and drawing defensible conclusions.
Stops AI being a black box. Your apprentice will be able to show why an AI output is trustworthy (or not), not just hand-wave at the model.
Optional
Workplace cyber security fundamentals. Critical once AI touches customer data.
Lets your apprentice deploy AI tools without quietly opening attack surface. The signal your DPO and security team are looking for before signing off any AI workflow.
All 4 sit inside the £18,000 levy band. No extras. No top-up.
Scoped to the ST1512 standard and EPA-safe by design. Your team can ask Coachy about AI tools, automation concepts, EPA prep, or their workplace project, any time of day. Mobile and desktop.
Your team don't just learn about AI. By Month 4 they've built a working agent. By Month 8 they've piloted it safely. By Month 11 they've built a real, live AI solution running in your business, with a clear plan that's already approved by leadership.
Before the teaching starts, we find out exactly where each learner sits with AI, so nobody's bored and nobody's left behind. Induction, Coachy and OneFile all set up and ready.
What's set up before day oneStop the shadow-AI risk. Get your team using Claude safely and to genuine effect, with a written position your data protection officer can sign by week 4.
Tools & frameworksFind the hidden hours in your team's week that are quietly waiting to be automated, and rank them by which would actually survive it.
Process mapping methodsShip a a live, no-code automation by end of Month 3 that takes a real repetitive job off your team's plate. Forever.
Automation tools that work with your existing systemsBuild an an AI agent that actually does the work, not just answers questions about it. Yours, on your data, by end of Month 4.
Agent platforms & patternsMake the Month 4 agent safe enough to roll out properly. Guardrails, safety controls and a clear audit trail your IT director will happily approve.
Integration & assurance standardsUse customer data in your AI safely and confidently. data protection impact assessments, lawful basis, retention rules: the data law your data protection officer (DPO) has been waiting for someone on the team to actually understand.
Data law & governanceBuild AI that works for every customer and every employee, not just the average one. Bias audited, accessibly designed, defensibly signed off.
Responsible-AI methodsThe moment of truth. Test it for real, on real data, with the trickier situations that come up day-to-day. Show leadership real results before you scale it up, backed by evidence, not just hope.
Pilot & testing methodsThe hardest part of AI isn't the build. It's getting people to actually use it. The adoption module the build-only programmes skip.
Change & adoption frameworksWalk into the meeting with a real, credible AI business case. Costed, risk-assessed, ready to defend. Written from nine months of hands-on experience, not from guesswork.
Strategy & commercial frameworksThe mastery moment. one ambitious AI build, running live in your business, plus a Claude and Claude Projects masterclass day that leaves your team fluent across the Claude stack.
Built on your existing systems · Claude & Claude Projects masterclass includedThe capstone build. Everything they've learned, applied to one complex AI and automation challenge inside your business. Requirements through to handover, with sophisticated, defended choices about tools, integrations and architecture made after ten months of practice rather than ten months of guesswork.
Scaling responsibly. Sustaining for the long term. The work that distinguishes a one-off demo from a system still running twelve months later: scaling AI responsibly (governance at scale, data management at scale) and sustaining it (monitoring, maintenance, continuous improvement). Governance-aware delivery end to end, not bolted on at the finish.
Portfolio consolidation. EPA preparation. Multi-tool AI fluency. The month also acts as portfolio consolidation and BCS End-Point Assessment preparation, so your apprentice walks into the showcase with a defended body of work rather than a pile of notes.
Six stops on the map. Five phases of live delivery, then a 3-month End-Point Assessment with BCS. 15 months total. Each stop builds on the last.
Induction · AI diagnostic
Pre-programme AI diagnostic, induction, Coachy & OneFile set up. Every learner benchmarked before Module 1.
Foundations & AI Readiness
Onboarding · skills assessment · AI ethics · digital confidence baseline. Setting the scene for everything that follows.
AI Prompting & Automation
NCFE AI Prompt Mastery, no-code workflow automation, real workflows running in your daily tools.
Responsible AI · pilot & test
GDPR · responsible AI · DPIAs · pilot & test on real workplace data. BCS Project ~M8
Adoption & AI champion
Adoption strategy · stakeholder conversations · build the business case · vendor-neutral AI fluency on the Claude stack.
Capstone & Gateway
Their AI capstone build, running live in your business. Gateway end M12
BCS End-Point Assessment
Work-Based Project · Professional Discussion · graded Pass / Distinction by BCS.
BCS is the leading End-Point Assessment Organisation for digital apprenticeships in the UK. The ST1512 AI & Automation Practitioner standard is assessed in two parts.
A workplace project your apprentice scopes, builds and writes up, drawing on the discovery, build, integration and assurance work from Months 2 to 8. Done roughly two thirds of the way through the teaching, so they finish with confidence and time to spare for the showcase.
A professional discussion with a BCS assessor. Your apprentice chooses the format that suits them best: discussion with a presentation, or discussion with a portfolio. Graded Pass or Distinction.
TESS apprentices achieve a 72% distinction rate versus a UK national average of approximately 33%. Your TESS skills coach manages the EPA admin behind the scenes, so your team can stay focused on the work.
Every employer has a different appetite for pace. Both routes deliver the same Level 4 apprenticeship, the same £18,000 apprenticeship levy funding, and the same BCS End-Point Assessment.
The ST1512 standard taught through Claude, Claude Projects and no-code automation (Make, Zapier, n8n). Vendor-neutral, delivered privately for your team, one module a month, around 1 day per week off-the-job.
Private closed cohort for your team, flexible on size. Committed weekly learning rhythm with live-work AI practice, project assessed by BCS at month 5 (two-thirds point), final BCS showcase in a dedicated EPA phase after delivery.
Also available, same ST1512 standard taught through a different stack: the Microsoft Copilot version → · the Google Workspace version → · the standard multi-tool version →
All four are the same Level 4 AI & Automation Practitioner apprenticeship (ST1512): same 12 + 3 month structure, same BCS End-Point Assessment, same £18,000 levy funding, same 72% distinction rate. The only difference is which toolset every module is taught through.
Best for AI-forward teams that have standardised on Claude for Work.
Claude, Claude Projects and no-code automation (Make, Zapier, n8n). Vendor-neutral, with no lock-in, alongside whatever office suite you already run.
Best if your organisation already runs on Microsoft 365.
Microsoft 365 Copilot, Copilot Studio, Power Automate and Power BI, with a Microsoft vendor certification.
See the Microsoft Copilot edition →
Best if your team lives in Google Workspace and Gemini.
Gemini, Gemini in Workspace, AppSheet and Apps Script. Leads to the Google AI Essentials certification.
See the Google Workspace edition → ◇Best if you want the broadest, vendor-neutral exposure.
The full cross-vendor AI and automation toolkit, updated as the market shifts. The widest tool coverage of the three.
See the standard edition →This is the AI apprenticeship designed for the people who actually run your business, HR, Finance, Operations, Marketing, Sales, Admin. No coding. No technical prerequisites. Just real-world impact.
Automate the repetitive, surface the bottlenecks, predict supply issues before they hit. Build real-time dashboards without a data team.
AI-accelerated recruitment screening. Onboarding automated. Policy generation in minutes. Engagement signals surfaced. Bias detected before it shows up.
Invoice processing automated. Reconciliation in one click. Cash-flow forecasts that update themselves. Anomaly detection that catches what reviews miss.
Content at scale, on-brand. Campaign workflows that build themselves. Personalised customer comms. Analytics that actually surface what drove the sale.
Lead scoring on autopilot. AI-drafted customer responses that sound like you. CRM workflows that don't need a Salesforce admin. Highest-value opportunities surfaced.
Repetitive admin gone in a week. Intelligent document processing. Scheduling that handles itself. The PA who becomes the team's AI champion.
Policy drafting and review in hours not weeks. Regulatory horizon-scanning that doesn't miss. Audit-ready evidence trails. DPIAs done right, the first time.
Course builds that take days instead of months. Personalised learning paths per learner. AI-generated assessments that pass quality bar. Coachy-style tutors for any team.
The organisations moving fastest on AI aren't waiting for IT. They're upskilling every department. Here's why your team should start today.
AI-powered workflow automation eliminates repetitive tasks across every role, from data entry to report generation. Your people work on what matters.
HR, Finance, Operations, Marketing, Sales, Admin. This programme is built for the people who actually run your business. No technical background needed.
Apprentices apply learning directly to real workplace projects. Employers see productivity gains, cost savings, and process improvements within weeks, not months.
Go beyond basic awareness. Your team masters AI through Claude and Claude Projects, the reasoning, writing and analysis engine, plus a no-code automation stack that sits alongside whatever office suite you already run.
BCS Foundation Certificate in AI + NCFE AI Prompt Mastery as standard. NCFE Cyber Security and NCFE Data are optional extras, pick one, the other, or both. All bundled at no extra cost.
Fully covered through the Apprenticeship Levy or 95% government co-investment. Your team gets a premium programme with 3–5 qualifications at no out-of-pocket cost.
This programme is specifically designed for non-technical professionals. We use no-code and low-code tools, plain-English AI prompting, and real workplace scenarios from your own role. If you can use email and a spreadsheet, you can do this.
Zero coding · Real resultsDepot leads · fleet supervisors · distribution managers
Route supervisors using AI-assisted scheduling, intralogistics shift leads adapting to automation, distribution leaders responsible for on-time performance, all building the skills to lead AI-augmented operations.
Ward managers · service leads · clinic supervisors
Healthcare leaders adopting AI for patient pathway management, automating clinical admin, and using data-led service delivery. Build the confidence to use AI safely in patient-facing environments.
Shift leads · plant supervisors · quality leads
From precision engineering to large-scale production, manufacturing teams use AI for quality control, predictive maintenance and intelligent scheduling. Equip people to lead AI-driven plants.
Service managers · public-sector team leads
Council and public-sector leaders implementing AI-supported service delivery, managing GDPR compliance, and leading teams through digital transformation across housing, revenues, customer services and highways.
Operations leads · BPO managers · agency leads
Business-process and technology service leaders using AI to streamline distributed teams, automate client work and ship faster. Real AI fluency, not just awareness, applied to client-facing operations.
Production leads · site managers · store supervisors
From multi-site retail to bakery production, leaders in fast-paced consumer environments use AI for schedules, quality and demand forecasting. Lead with confidence in a fast-changing operating model.
Practice managers · compliance leads · lab supervisors
Regulated-sector teams who need to understand what AI can and can't do in compliance-heavy environments, from legal practice to forensic science. Build a culture of responsible AI adoption that holds up to audit.
Programme managers · service leads · curriculum leads
Third-sector and education leaders using AI to extend impact without increasing headcount. Manage volunteers, learners and staff through change, with practical skills and nationally-recognised qualifications.
Working across the UK with: national parcel networks · NHS Trusts · manufacturing & intralogistics groups · local authorities & councils · equipment-hire chains · food & bakery producers · multi-site retail · regulated finance, legal & biotech firms · charity & education trusts. Sector references available on request.
Levy-funded through the Apprenticeship Levy. Out-of-pocket cost: zero. What you get back: measurable.
We set the gold standard for AI apprenticeship training.
Independently verified quality. Our training meets the highest standards of delivery, learner support, and outcomes.
Exceptional learner satisfaction. Our reviews speak for themselves, consistently rated among the best in the UK.
No other provider includes this calibre of accredited qualifications. Every one at Level 3 or above. A qualification stack no competitor can match.
Designed for HR, Finance, Marketing, Operations, and every department. No coding. No tech background required. Just real-world impact.
Taught on Claude, the model TESS already runs its own Coachy tutor on. Vendor-neutral and safe for sensitive work, with no business certification or office-suite lock-in.
Available 24/7 inside OneFile, scoped specifically to ST1512. Your team has an AI study partner whenever they need one, not just on session days.
The same ST1512 standard. Very different delivery. Here is what to look for when comparing AI & Automation Apprenticeship Level 4 providers in the UK.
A 60-second look inside a live workshop from the AI & Automation Practitioner apprenticeship — what it actually looks like, no sales pitch.
60-second snapshot · plays on click
The whole programme on paper: the phased curriculum, the four embedded qualifications, the BCS End-Point Assessment, cohort dates and the £18,000 levy funding. Built to forward internally to budget holders and procurement.
Pick a 30-minute slot below. We'll walk you through cohort dates, funding routes and how the AI & Automation Practitioner L4 fits your team. No prep needed.
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Everything employers and apprentices ask before signing up. Don't see your question? Drop us a line.
Trusted by 200+ UK employers · From the FTSE 100 to the NHS
We work with the awarding bodies and platform vendors that matter, including Skills England, BCS, NCFE, CMI, ILM and Anthropic.
Skills EnglandApprenticeship regulatorBCSChartered Institute for IT · EPAONCFEAwarding body
CMIChartered Management Institute
matrix StandardInformation & advice quality markAnthropicClaude · powers our Coachy tutor
OfstedGood Provider
Cyber EssentialsCertified
OneFilePortfolio platform💡 Not ready for a full apprenticeship? Our AI Workshops get teams confident on Claude, Claude Projects and no-code automation (Make, Zapier, n8n) in a single day.
Join the UK organisations using the AI & Automation Practitioner Level 4 apprenticeship (ST1512) to turn every department into an AI-confident team. Fully funded. No coding required. Up to four qualifications. Ofsted Good.
Prefer the phone? 0333 0523 003 · Or email [email protected]
